At a Glance
- Tasks: Manage and optimise e-commerce website for a leading brand, driving online sales.
- Company: Market leader in their product category, based in Farringdon, London.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with potential for contract extension and collaboration across Europe.
- Why this job: Join a creative team and make a real impact on the online shopping experience.
- Qualifications: Experience in e-commerce, strong skills in Magento, and excellent organisational abilities.
The predicted salary is between 40500 - 49500 £ per year.
My client, a market leader with their product, is looking to recruit an E-Commerce Manager on an initial 4-month contract basis. The role can be described as follows:
The Role:
As E-Commerce Manager, you will be responsible for the day-to-day trading, merchandising, maintenance and ongoing optimisation of my client's website. The website is a critical part of the consumer journey and a key driver of our commercial performance. You will work closely with Commercial, Marketing, CRM, Technology and European e-commerce teams to ensure that our product ranges, promotions and campaigns are translated into compelling and effective online experiences. You will combine strong operational execution with consumer insight and a continuous-improvement mindset.
Key Responsibilities:
- Website Trading and Merchandising
- Own the daily trading and execution of the promotional plan across the website.
- Manage the listing, removal, organisation and presentation of products, promotions and content across the homepage, product display pages and product listing pages.
- Ensure website content, pricing, availability and promotional messaging are accurate, consistent and delivered on time.
- Maintain high standards of digital merchandising across kegs, machines, bundles and merchandise.
- Champion a consumer-first approach throughout the online journey.
- Identify and resolve website issues quickly, working with relevant technical and operational teams.
- Website Optimization and Digital Development
- Drive continuous improvement of the website and wider e-commerce experience.
- Use customer, trading and behavioural data to identify opportunities to improve conversion, engagement and commercial performance.
- Develop clear recommendations for the quarterly technology and website roadmap.
- Lead optimization initiatives from initial idea and business case through to implementation and performance review.
- Define, track and report key website metrics, performance trends and test results.
- Present website performance, insights and priorities to senior stakeholders each month.
- Collaborate with e-commerce teams across Europe to share best practice, learnings and scalable solutions.
- Commercial Planning:
- Play a leading role within the Commercial Team, contributing creative and ambitious ideas to the promotional planning process.
- Advise on how commercial plans, campaigns and product launches should be executed online.
- Provide data-led recommendations on product ranging, promotional mechanics, bundles and website placement.
- Partner with CRM, Social, Brand and Content teams to strengthen email marketing and social content strategies.
- Ensure that activity across the website, email and social channels creates a consistent and effective consumer journey.
Skills / Experience:
- Previous experience in e-commerce trading, digital merchandising and website management.
- High levels of competency in Magento.
- Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
- A general manager mindset, with a willingness to take ownership beyond the immediate responsibilities of the role.
- Strong stakeholder-management skills and the ability to influence cross-functional teams.
- Excellent attention to detail and a commitment to executional excellence.
- A proactive approach to identifying problems and delivering solutions.
If this exciting opportunity could be of interest, please let me know ASAP. Interviews can be arranged on short notice.
E-Commerce specialist in Hampshire employer: WHD Consulting Ltd.
Join a dynamic and innovative team as an E-Commerce Manager in Farringdon, London, where your contributions will directly impact the consumer journey and commercial success of a market-leading product. Our company fosters a collaborative work culture that values creativity and continuous improvement, offering ample opportunities for professional growth and development. With a focus on employee well-being and a commitment to excellence, we provide a supportive environment that empowers you to thrive in your role and make a meaningful difference.
