At a Glance
- Tasks: Connect with customers, maintain accounts, and drive new business growth.
- Company: Join a leading tech company focused on innovation and customer success.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for networking and career advancement.
- Why this job: Make a real impact by solving customer challenges and driving sales.
- Qualifications: Bachelor's degree or relevant experience; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Account Representative (AR) serves as the primary contact between Ansys and customers in an assigned territory or set of named accounts or product/service lines. The Account Representative is responsible for maintaining existing customer accounts while also working to create new business. A successful Account Representative maximises sales profitability, growth, and account penetration.
Key Duties and Responsibilities
- Performs sales activities; establishes, develops and maintains business relationships with current and/or prospective customers to maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives.
- Sells products/services through telephone as well as face-to-face contact.
- Uncovers customers' pain points, negative consequences, and desired positive business outcomes to identify the best solution.
- Clearly presents the value of the company's products/services through metrics and proof points while tying to the customer's needs and differentiating from the competition.
- Creates and maintains account plans for existing customers highlighting profile, share and value opportunities.
- Research sources for developing prospective customers or expanding to new groups of existing customers and for information to determine their potential.
- Develops clear and effective written proposals/quotations for current and prospective customers.
- Coordinates sales effort with marketing, account team, sales management, accounting, legal and technical services groups.
- Provides accurate forecasts for new sales and renewal revenues.
- Participates in trade shows and conventions; schedules training and seminars to enhance new business opportunities.
Minimum Education/Certification Requirements and Experience
- Bachelor's degree in technical, engineering, business or related field with 1+ years professional experience OR 3+ years related experience.
- Fluent in English.
- Travel: up to 50%.
Preferred Qualifications and Skills
- Basic understanding of engineering analysis and technology.
- Knowledge of the specific territory, product line, or customer(s) a plus.
- Basic understanding of sales fundamentals or aptitude to learn.
- Ability to manage multiple opportunities and priorities while tracking progress.
- Aptitude for problem-solving; ability to determine appropriate solutions for customers.
- Strong communication and organisational skills.
- Strong presentation and persuasion skills.
- Ability to coordinate internal and external ecosystems.
- Ability to network using direct (face-to-face) or indirect (email, phone, social media) technology.
Account Support Representative in London employer: Whatsoninsheffield
Ansys is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As an Account Support Representative, you will benefit from comprehensive training and development opportunities, enabling you to grow your career while working in a supportive environment that values your contributions. Located in a vibrant area, our team enjoys a healthy work-life balance, competitive compensation, and the chance to make a meaningful impact on our customers' success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Support Representative in London
✨Tip Number 1
Get to know the company inside out! Research Ansys, their products, and their customer base. This way, when you chat with them, you can show off your knowledge and how you can help solve their customers' pain points.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or face-to-face, being able to clearly present the value of what you bring to the table is key. Use metrics and examples to back up your claims and make it relatable to their needs.
✨Tip Number 3
Network like a pro! Don’t just rely on job boards; connect with people in the industry through LinkedIn or at trade shows. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Ansys.
We think you need these skills to ace Account Support Representative in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Support Representative role. Highlight your relevant experience and skills that match the job description, especially your ability to maintain customer relationships and generate new business.
Showcase Your Communication Skills:Since this role involves a lot of interaction with customers, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with clients in the past.
Highlight Problem-Solving Abilities:The job requires a knack for problem-solving, so be sure to mention any experiences where you've successfully identified and resolved issues for customers. This will show us that you can uncover pain points and provide effective solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Whatsoninsheffield
✨Know Your Customer
Before the interview, research the company and its customers. Understand their pain points and how the company's products or services can solve them. This will help you demonstrate your ability to build relationships and provide tailored solutions during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully maintained or grown accounts. Use specific examples that highlight your ability to uncover customer needs and present effective solutions. This will show your potential employer that you have the skills they're looking for.
✨Practice Your Pitch
Since this role involves selling over the phone and face-to-face, practice your pitch. Be ready to clearly articulate the value of the company's offerings and how they differ from competitors. A confident presentation can make a significant impact on your interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales strategies, customer base, and future goals. This not only shows your interest in the role but also demonstrates your understanding of the industry and your eagerness to contribute to the company's success.
