At a Glance
- Tasks: Connect with customers, maintain accounts, and drive new business growth.
- Company: Join a leading tech company focused on innovation and customer success.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for networking and career advancement.
- Why this job: Make a real impact by solving customer challenges and driving sales.
- Qualifications: Bachelor’s degree or relevant experience; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Account Representative (AR) serves as the primary contact between Ansys and customers in an assigned territory or set of named accounts or product/service lines. The Account Representative is responsible for maintaining existing customer accounts while also working to create new business. A successful Account Representative maximises sales profitability, growth, and account penetration.
Key Duties and Responsibilities
- Performs sales activities; establishes, develops and maintains business relationships with current and/or prospective customers to maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives.
- Sells products/services through telephone as well as face-to-face contact.
- Uncovers customers' pain points, negative consequences, and desired positive business outcomes to identify the best solution.
- Clearly presents the value of the company's products/services through metrics and proof points while tying to the customer’s needs and differentiating from the competition.
- Creates and maintains account plans for existing customers highlighting profile, share and value opportunities.
- Research sources for developing prospective customers or expanding to new groups of existing customers and for information to determine their potential.
- Develops clear and effective written proposals/quotations for current and prospective customers.
- Coordinates sales effort with marketing, account team, sales management, accounting, legal and technical services groups.
- Provides accurate forecasts for new sales and renewal revenues.
- Participates in trade shows and conventions; schedules training and seminars to enhance new business opportunities.
Minimum Education/Certification Requirements and Experience
- Bachelor’s degree in technical, engineering, business or related field with 1+ years professional experience OR 3+ years related experience.
- Fluent in English.
- Travel: up to 50%.
Preferred Qualifications and Skills
- Basic understanding of engineering analysis and technology.
- Knowledge of the specific territory, product line, or customer(s) a plus.
- Basic understanding of sales fundamentals or aptitude to learn.
- Ability to manage multiple opportunities and priorities while tracking progress.
- Aptitude for problem-solving; ability to determine appropriate solutions for customers.
- Strong communication and organisational skills.
- Strong presentation and persuasion skills.
- Ability to coordinate internal and external ecosystems.
- Ability to network using direct (face-to-face) or indirect (email, phone, social media) technology.
Account Support Representative employer: Whatsoninsheffield
Ansys is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As an Account Support Representative, you will benefit from comprehensive training and development opportunities, enabling you to grow your career while working in a supportive environment that values your contributions. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with cutting-edge technology, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Account Support Representative
✨Tip Number 1
Get to know the company inside out! Research Ansys, their products, and their customer base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to clearly present how your skills can solve customers' pain points. Use metrics and examples from your past experiences to back up your claims.
✨Tip Number 3
Network like a pro! Attend industry events, trade shows, or even online webinars. Connecting with people in the field can open doors and give you insights into potential opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ansys.
We think you need these skills to ace Account Support Representative
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with the values and needs of the company. Show us that you get what we do and how you can contribute!
Highlight Relevant Experience:Make sure to showcase your experience that aligns with the role of an Account Support Representative. We want to see how your past roles have prepared you to maintain and grow customer relationships effectively.
Be Clear and Concise:When crafting your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Whatsoninsheffield
✨Know Your Stuff
Before the interview, make sure you understand the company's products and services inside out. Familiarise yourself with their value propositions and how they solve customer pain points. This will help you articulate how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully maintained or grown customer accounts. Be ready to discuss specific strategies you used to uncover customer needs and how you presented solutions that led to sales growth.
✨Practice Your Pitch
Since this role involves a lot of communication, practice presenting your ideas clearly and confidently. You might even want to rehearse common interview questions related to sales and account management, so you can respond smoothly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their sales strategies, customer engagement practices, or how they measure success in the Account Support Representative position.
