At a Glance
- Tasks: Engage with prospective customers and follow up on sales appointments.
- Company: Join Anglian Home Improvements, a leader in home enhancements.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Exciting opportunities for growth within a dynamic team.
- Why this job: Combine your customer service and sales skills to make a difference.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
At Anglian Home Improvements we are looking for Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. The purpose of the Call Centre role is to engage with the prospective customer.
Sales Support Advisors in Norfolk employer: Whatsoninnorwich
At Anglian Home Improvements, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our Sales Support Advisors enjoy comprehensive training and development opportunities, ensuring personal and professional growth while working in our supportive Norwich-based team. With competitive benefits and a focus on employee well-being, we create a rewarding environment for those looking to make a meaningful impact in the home improvement industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Advisors in Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anglian Home Improvements. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your pitch! Since the role is all about engaging with prospective customers, make sure you can confidently talk about your experience and how it relates to sales and customer service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready with questions! When you get the chance, ask insightful questions about the team and the role. This shows that you’re not just there to answer questions but are also keen to learn more about how you can contribute.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace Sales Support Advisors in Norfolk
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that to our Sales Support team.
Demonstrate Your Sales Savvy:Don’t forget to showcase any sales experience you have! We’re looking for candidates who can balance both customer service and sales, so let us know how you’ve successfully closed deals or supported sales efforts before.
Tailor Your Application:Take a moment to customise your application for this role. We love seeing applicants who take the time to align their skills and experiences with what we’re looking for at Anglian Home Improvements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Sales Support Advisor position right away!
How to prepare for a job interview at Whatsoninnorwich
✨Know the Product Inside Out
Before your interview, make sure you understand Anglian Home Improvements' products and services. Familiarise yourself with their offerings so you can confidently discuss how you would support customers in making informed decisions.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlighting your ability to engage with customers will demonstrate that you have the right skills for this Sales Support Advisor role.
✨Practice Your Sales Techniques
Since the role requires a blend of sales and customer service, brush up on your sales techniques. Be ready to discuss how you would approach following up with prospective customers and converting leads into sales during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
