Mobile Plant Fitter

Leeds, Yorkshire and the Humber, United Kingdom

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Full Job Description

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: PermanentPosition Overview: As a FieldService Engineer, you will respond to customers’ field repair andservice requests diagnosing whilst providing comprehensive detailabout the nature of the problem to the customer and Finning to createa quote as per the request of the customer within a cost andtime-effective manner.

Working within Finning’sindustry-leading field service department, and for the world\’s largestCAT dealership, you will be at the forefront of the company\’s sitediagnostic and repair capabilities for Caterpillarproducts.

Location – Leeds, Gildersome, Normanton, Castleford,Pontefract Job Description:

You will need to have both outstanding customer focuscoupled with in-depth knowledge of plant equipment. The ability toattend site and understand the customer needs and resolve anymechanical or electrical issues in a safe, timely and cost-effectivemanner, utilising the most up-to-date dealer software and repairtechniques.

As a Finning Engineer, you will receive:

• Salary £38,500 -£43,800
• 25 days holiday (purchaseup to 5 extra days holiday)
• Annual Bonus
• Annual ToolAllowance
• Healthcare benefits (medical, optical, hearing,dentistry, and new child payments to support new parents)
• Access to company share scheme
• Up to 7% pension(matched by company)
• Refer a friend bonus
• Employeereward platform (retails discounts and other employee rewards)
• Life insurance
• Laptop and phone and van
• Industry leading CAT product training
• Overtime

Additionally, you will benefit from enhanced maternity andpaternity packages, family-friendly policies to support workingparents, enhanced flexible working options, support from a team of 40+Mental Health first aiders, employee wellbeing solutions, theopportunity to work with your charity of choice, and length of service& recognition awards.

Main Job Functions

• Provide an estimate of arrival time at customer’s site inresponse to service request based on the job instructions from Branchgiving details of customer location, machine, contact name and natureof problem and current work situation.
• Contact customer’ssite management in order to register arrival and presence on site andensure knowledge of customer procedures so as to adhere to siterequirements.
• Diagnose the likely cause of reported equipmentproblems, in discussion with customer operators/supervisors and usingspecialised equipment, in order to provide the customer with aninformation for the work required.Provide a comprehensive detail toallow Finning to construct a quote as requested by the customer.
• Identify the parts required to carry out the repair andrequisition any parts and determine expected time of delivery so thata date and time of any necessary service re-visit can be agreed withcustomer.
• Undertake repair and service work on the machine tothe agreed work plan, removing and despatching components forspecialist attention and re-installing the original or replacement, tobring the machine up to the required standards.

Specific Skills

• Work autonomously on owninitiative as well as part of a team
• Strong communication &interpersonal skills and ability to build positive relationshipsacross all levels of the business
• Strong planning andorganisational skills with the ability to work in high-pressuredsituations and to tight deadlines
• Effectiveproblem solver with strong analytical skills
• Motivated andDynamic Self-starter

Education and Experience

• Apprentice trained / Formally trained Engineer (NVQ Level3 preferred in Land Based Engineering / Plant Fitting), served as afield service engineer for a significant period or developmentopportunity for a qualified apprentice
• Knowledge in the useof field-based diagnosis tools and equipment essential
• Heavy Earth Moving equipment operating knowledge

• LDV driving licence
• Experience of a variety ofconstruction and static machines essential

At Finningwe believe that our people are the heart and soul of our company andfundamental to our success. Our employees are rewarded with anattractive all-round benefits package including 25 days holiday,company pension scheme, healthcare, company share scheme and variousflexible benefits.

If you would like to work for a globalorganisation offering industry leading training and a competitivepackage then apply online today!

At Finning, weprioritize creating a diverse and inclusive environment. We are proudto be an equal opportunity employer, and we actively encourage allindividuals to express themselves and achieve their full potential. Asa company, we continuously strive to enhance our outreach toindividuals of all backgrounds and identities. We do not discriminateagainst applicants based on gender identity, race, national and ethnicorigin, religion, age, sexual orientation, marital and family status,and/or mental or physical disabilities. Furthermore, Finning iscommitted to collaborating with and providing reasonableaccommodations /adjustments to individuals with disabilities. If yourequire an adjustment/accommodation at any point during therecruitment process, please inform your recruiter. Finning is aforces-friendly employer having signed the Armed Forces Covenant, andpledges to treat those who serve or have served in the armed forces,and their families fairly.

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