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- Tasks: Join us as a Field Service Engineer, ensuring top-notch service at retail sites.
- Company: We're a leading provider of payment solutions, processing billions of transactions yearly.
- Benefits: Enjoy a flexible shift pattern with 6 days on, 3 days off and potential contract extension.
- Why this job: Be part of a dynamic team making a real impact in the retail industry.
- Qualifications: Must have a full UK driving license and previous experience in a similar role.
- Other info: Work in a fast-paced environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Engineer 6 month contract, likely to extend
Location: Huddersfield/ Wakefield/ South Leeds
Must have a full UK Driving License
Shift Patterns: 6 days on, 3 days off. Early shift: 7am- 4pm, or late shift: 11am - 8pm. Shifts are alternated
JOB DESCRIPTION
Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for a Field Service Engineer to join them on a contract basis. They design, build, install, and support systems in over 5000 retail sites – processing over 20 billion transactions each year through their data centres.
RESPONSIBILITIES:
- Attending maintenance visits as required, ensuring excellent customer service
- Responding to all calls within the required SLA per call
- Providing accurate and timely call closure and stock reporting
- Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
- Completion of all engineering paperwork
REQUIREMENTS:
- Full UK driving license
- Excellent communication and organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in similar role
ESSENTIAL SKILLS
- Full UK Driving License
- Previous experience in similar role
Field Engineer employer: Whatsoninleeds
Contact Detail:
Whatsoninleeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used in point of sale and payment solutions. Understanding the technical aspects will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since the role involves attending maintenance visits and ensuring excellent customer service, showcasing your ability to communicate effectively and resolve issues will set you apart.
✨Tip Number 3
Prepare for questions about how you handle pressure and tight deadlines. Given the nature of the job, demonstrating your ability to stay calm and organised under pressure will be crucial in making a positive impression.
✨Tip Number 4
Network with current or former Field Service Engineers in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer. Emphasise your previous roles, particularly those involving customer service and technical skills, to align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements listed in the job description. Mention your full UK driving license and any relevant experience in similar roles, showcasing how you can contribute to the company.
Highlight Communication Skills: Since excellent communication is essential for this role, provide examples in your application of how you've successfully communicated with customers or team members in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Whatsoninleeds
✨Know the Company
Before your interview, take some time to research the company. Understand their products, services, and the markets they operate in. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Make sure to discuss your previous experience as a Field Service Engineer or in similar roles. Be specific about the tasks you handled, especially those related to customer service and technical support, as these are crucial for the position.
✨Demonstrate Communication Skills
Since excellent communication is a requirement, prepare examples of how you've effectively communicated with customers or team members in the past. This could include resolving issues or explaining technical concepts in an easy-to-understand manner.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of situations where you had to troubleshoot a technical issue or manage a difficult customer interaction, and be ready to explain your thought process.
