At a Glance
- Tasks: Lead a dynamic team delivering vocational education and training services across the region.
- Company: Join the NSW Department of Education, inspiring lifelong learners.
- Benefits: Enjoy flexible working arrangements, competitive salary, and generous leave conditions.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community by enhancing training and employment opportunities.
- Qualifications: Strong communication skills and experience in stakeholder engagement are essential.
The predicted salary is between 129464 - 142665 € per year.
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
Temporary full-time opportunity until 7th September 2026, with strong potential for extension.
Location: Tamworth
Salary ranges from $129,464 to $142,665pa. plus superannuation and annual leave loading.
About the role
As the Training Service Manager, you will lead a high-performing regional team delivering vocational education and training (VET) services, funded programs, and employment initiatives across the region. This role requires a strategic thinker and strong communicator with the capability to build and maintain partnerships across government, community, education providers, and industry stakeholders.
You'll be the driving force behind operational excellence, stakeholder engagement, and staff development—ensuring that programs meet regulatory and contractual obligations, while improving training access and outcomes in your region.
In this role you will:
- Lead Regional Centre staff and allocate resources to support customer service and training outcomes.
- Build stakeholder and community relationships to increase training and employment participation.
- Oversee compliance across employers, students and Registered Training Organisations.
- Liaise with government, industry and community stakeholders to support vocational education outcomes.
- Prepare reports, support staff capability and provide advice on industry skill needs.
About you
- Excellent communication skills, including the ability to have courageous and constructive conversations.
- Resilient, self-directed, and capable of working both independently and as part of a team.
- Strong organisational skills with the ability to prioritise and manage diverse tasks.
- A high level of professionalism and the ability to influence positive behaviour and practices.
- Experience in stakeholder engagement and relationship management.
- Knowledge of the apprenticeship and VET system is advantageous but not essential.
- Committed to delivering high-quality support services and achieving positive outcomes.
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role:
- Current and valid Working with Children Check Clearance for paid employment.
- Current and Valid Driver’s Licence and willingness to travel.
- Demonstrated understanding of and commitment to the value of public education.
Benefits
- Flexible working arrangements.
- 35 hour working week.
- Competitive salary sacrificing, employer’s contribution to superannuation and annual leave loading.
- Flex Leave entitlements, generous holidays & leave conditions.
- Opportunities for advancement and mobility across the Department to support career growth.
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and respond to the following targeted questions:
- Describe a time when you had to address a team member’s underperformance. What steps did you take, and what was the outcome?
- Describe a situation when you had to support a team made up of people from different work areas and with diverse work ethics, to discuss issues and develop solutions? What did you do and what was the result?
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.
All other applicants please submit your application by clicking ‘Apply Now’. Note: The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date: Sunday, 31st May 2026 at 11:59 pm.
For role enquiries please contact Naomi Spark on 0418 86 87 82 or email naomi.spark@det.nsw.edu.au.
We welcome applications of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles over the next 18 months, including temporary term or ongoing roles.
Training Services Manager in Tamworth employer: What's On
The NSW Department of Education is an exceptional employer, offering a supportive work culture that prioritises professional development and employee well-being. With flexible working arrangements, competitive salaries, and generous leave conditions, employees are empowered to thrive in their roles while making a meaningful impact on the community. Located in Tamworth, this role as Training Services Manager provides unique opportunities to engage with diverse stakeholders and contribute to the advancement of vocational education and training in the region.
StudySmarter Expert Advice🤫
We think this is how you could land Training Services Manager in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and training sector. Attend local events or webinars where you can meet potential employers and industry leaders. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the NSW Department of Education and understand their values and priorities. Think about how your experience aligns with their mission to inspire lifelong learners. Be ready to share specific examples that showcase your skills.
✨Tip Number 3
Showcase your communication skills! During interviews, practice having courageous conversations. Be clear and concise when discussing your experiences, especially around stakeholder engagement and team management. This will demonstrate your fit for the Training Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the resources you need to prepare your materials and ace the selection process. Let’s get you that job!
We think you need these skills to ace Training Services Manager in Tamworth
Some tips for your application 🫡
Be Authentic:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and insights in a way that feels genuine.
Tailor Your Responses:Make sure to address the targeted questions directly. Use specific examples from your past experiences that showcase your skills and how they align with the role of Training Services Manager. This is your chance to stand out!
Keep It Concise:While we love detail, remember to keep your resume and cover letter clear and to the point. Stick to the page limits and focus on the most relevant information that highlights your qualifications for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your materials and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at What's On
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Training Services Manager. Familiarise yourself with vocational education and training (VET) services, and be ready to discuss how you can lead a high-performing team while meeting regulatory obligations.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that demonstrate your ability to have courageous conversations and build relationships with stakeholders. Think about times when you've successfully engaged with diverse groups and how you navigated those discussions.
✨Prepare for Targeted Questions
The selection panel will ask specific questions about your experience. Reflect on your past roles and prepare concise stories that highlight your problem-solving skills, particularly in addressing underperformance and managing diverse teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Align with Their Values
Research the NSW Department of Education's values and priorities, especially regarding Aboriginal Education Policy. Be ready to discuss how your personal values align with theirs and how you can contribute to achieving positive outcomes for Aboriginal people in your region.
