At a Glance
- Tasks: Lead a dynamic workshop team and ensure smooth operations for top-notch customer service.
- Company: Join a leading franchised motor dealership with a strong reputation in the automotive industry.
- Benefits: Competitive salary, generous leave, discounts, and ongoing training opportunities.
- Other info: Enjoy a supportive culture with excellent career progression potential.
- Why this job: Be a key player in a fast-paced environment and inspire a talented team.
- Qualifications: 2+ years in a similar role with strong leadership and technical skills.
The predicted salary is between 31500 - 38500 £ per year.
Workshop Controller Franchised Motor Dealership - Dagenham area Salary: From £37,700 (depending on experience) + Excellent Benefits Hours: 45 hours per week
An exciting opportunity has arisen for an experienced Workshop Controller to join a successful main dealership representing one of the automotive industry's most recognised brands.
Reporting to the Aftersales Manager, you will be responsible for the efficient day-to-day operation of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and exceptional levels of customer service are maintained.
This role is ideal for a motivated leader who can inspire technicians, drive performance, and ensure the smooth flow of work through the workshop.
Key Responsibilities
- Allocate work effectively to Technicians to maximise productivity and efficiency.
- Monitor the progress of vehicles through the workshop and ensure deadlines are met.
- Liaise closely with the Service Department to deliver a seamless customer experience.
- Provide technical support and guidance to colleagues and customers when required.
- Lead, coach and motivate the workshop team to achieve performance targets.
- Ensure all incoming work is planned and managed effectively.
- Maintain high standards of quality, compliance, stock control and Health & Safety.
- Support the achievement of departmental KPIs and business objectives.
About You
Minimum of 2 years' experience in a Workshop Controller or similar role within a main franchised dealership.
Strong leadership skills with the ability to motivate and develop a team.
Excellent organisational and communication skills.
Strong technical knowledge and understanding of workshop operations.
Customer-focused with a commitment to delivering exceptional service.
Ability to work in a fast-paced environment and prioritise effectively.
What's on Offer?
- Salary from £37,700, depending on experience
- 45-hour working week
- 33 days annual leave including bank holidays
- Annual leave buy and sell scheme
- Pension scheme and life assurance
- Vehicle purchase scheme
- Discounts on servicing, parts and repairs
- Cycle to Work scheme
- Paid volunteering day each year
- Access to a wide range of employee discounts
- Ongoing training, development and career progression opportunities
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Workshop Controller in Yeovil employer: What's On In Romford
Join a forward-thinking automotive business in Romford that prioritises work-life balance and employee development. With no weekend working, an uncapped bonus scheme, and state-of-the-art facilities, this role as a Vehicle Technician offers not just competitive earnings but also a supportive environment for career growth through ongoing training and generous holiday allowances. Experience the satisfaction of working with the latest technology while being part of a team that values your contributions and well-being.
