Senior Communications Manager, France in London

Join the Future of Commerce with Whatnot. Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We are redefining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we are inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we are building the future of online marketplaces together.

As one of the fastest growing marketplaces, we are looking for bold, forward-thinking problem solvers across all functional areas. The Communications team at Whatnot works across all areas of the business in both a proactive and reactive capacity, and helps to shape and protect external and internal perceptions of Whatnot. We are hiring for an experienced Senior Communications Manager to lead our storytelling across a range of corporate, consumer, Trust & Safety, and policy-related priorities in France, Whatnot's fastest-growing European market. This role will be based in London and report into our VP, Communications & Policy.

In this role, you will be responsible for developing and leading our communications strategy in France, highlighting the power of live commerce and our incredible sellers, while building credibility for our platform as a trusted place to build a business and discover things you love. As our first comms hire for France, you will be responsible for building the comms function from the ground up.

In this role, you will:

• Build an understanding and credibility for live commerce: Educate audiences around the power of live for businesses and consumers alike.
• Elevate Whatnot as a household name: Build and leverage exceptional relationships with French media (both traditional and new) and other third parties to educate key audiences on Whatnot's business, categories, policies and values.
• Build and Scale Issues Management: Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders. Establish and own a communications playbook for strategic and rapid response best practices.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London, UK hub.

As a Senior Communications Manager, you should have 8+ years of Public Relations or corporate communications experience, plus:

• A strong understanding of the media, cultural, and policy landscape in France.
• Fluent French and English speaker.
• Exceptional written and verbal communication skills with experience developing key messages and content for media as well as owned and operated channels.
• A self-starter who is able to prioritise in challenging situations and balance between two-sided community needs and business and seller priorities.
• A curiosity and interest in doing things differently to promote Whatnot and our business.
• Experience working on Trust & Safety issues and crisis management.

Benefits include:

• Generous Holiday and Time off Policy.
• Health Insurance options including Medical, Dental, Vision.
• Work From Home Support.
• Home office setup allowance.
• Monthly allowance for cell phone and internet.
• Care benefits.
• Monthly allowance for wellness.
• Annual allowance towards Childcare.
• Lifetime benefit for family planning, such as adoption or fertility expenses.
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally.
• Monthly allowance to dogfood the app.
• Parental Leave: 16 weeks of paid parental leave + one month gradual return to work.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.