At a Glance
- Tasks: Lead logistics strategy and operations across Europe, ensuring seamless shipping experiences.
- Company: Join Whatnot, a dynamic company revolutionising the logistics landscape.
- Benefits: Enjoy generous holidays, health insurance, remote work support, and childcare allowances.
- Other info: Be part of a diverse team committed to innovation and excellence.
- Why this job: Make a real impact in a fast-paced environment while shaping international logistics.
- Qualifications: 8-10 years in strategy and operations with deep logistics experience in Europe.
The predicted salary is between 131000 - 175000 £ per year.
Responsibilities
- Own the operating model and cross‑functional partnerships that enable scalable, high‑quality logistics across Whatnot's European markets.
- Lead carrier performance and pricing health in international markets—monitoring key metrics, managing rate structures, and driving accountability with regional carrier partners.
- Build and run operational response to shipping disruptions—owning the playbooks that ensure fast, reliable resolution for buyers and sellers across jurisdictions.
- Drive Whatnot's international carrier strategy and feed the product roadmap—identifying gaps by market and surfacing prioritised opportunities to Product and Engineering.
- Navigate the regulatory and compliance complexity of logistics in Europe, including customs, duties, and VAT requirements.
- Partner with senior leaders across BD, Finance, Product, and Operations to advance EU logistics with seamless user experiences and competitive pricing.
Qualifications
- 8–10 years of experience in strategy and operations roles (e.g., consulting, logistics, carrier operations, cross‑border commerce).
- Deep, hands‑on experience in logistics—specifically within European markets—including direct carrier relationship management, customs/compliance navigation, and regional fulfilment operations.
- Proven track record of building and scaling logistics programmes in high‑growth, fast‑moving environments, with the ability to operate at both strategic and executional levels.
- Strong understanding of carrier economics and the complexity of managing multi‑carrier, multi‑market logistics networks across the UK and EU.
- Process and systems thinker—identifying inefficiencies, building scalable operating models, and defaulting to repeatable systems over one‑off solutions.
- Excellent cross‑functional skills, with the ability to influence and align across Product, Engineering, Business Development, Finance, and Operations.
- Strong analytical judgment; proficiency in data analysis and reporting tools, with SQL or analytics platform experience (e.g., Looker, Sigma, Hex) a plus.
Benefits
- Generous Holiday and Time off Policy.
- Health Insurance options including Medical, Dental, Vision.
- Work From Home Support.
- Home office set‑up allowance.
- Monthly allowance for cell phone and internet.
- Care benefits.
- Monthly allowance for wellness.
- Annual allowance towards childcare.
- Lifetime benefit for family planning, such as adoption or fertility expenses.
- Retirement; 401(k) offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally.
- Monthly allowance to dogfood the app.
- Parental Leave; 16 weeks of paid parental leave + one month gradual return to work; company leave allowances run concurrently with country leave requirements which take precedence.
Equal Opportunity Employer
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Compensation Range: £131K - £175K
International Strategy & Operations Manager, Logistics in London employer: Whatnot
Whatnot is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. With generous benefits including health insurance, flexible working arrangements, and robust parental leave policies, employees are supported both personally and professionally. The company prioritises employee growth through cross-functional partnerships and a commitment to diversity, making it an ideal place for those seeking meaningful and rewarding careers in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land International Strategy & Operations Manager, Logistics in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Whatnot and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Whatnot!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Whatnot keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace International Strategy & Operations Manager, Logistics in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Whatnot:This is your chance to really connect with the team at Whatnot. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Whatnot
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Whatnot.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Whatnot that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Whatnot. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
