At a Glance
- Tasks: Design user-centred public services and resolve complex infrastructure issues.
- Company: Join the Intellectual Property Office, a leader in digital transformation.
- Benefits: Enjoy competitive salary, hybrid working, and extensive career development opportunities.
- Other info: Dynamic role with excellent growth potential and a supportive culture.
- Why this job: Make a real impact on public services while mentoring future designers.
- Qualifications: Experience in user-centred design and agile team environments required.
The predicted salary is between 47766 - 47766 € per year.
The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles.
Key responsibilities include:
- Identifying and resolving complex public infrastructure issues.
- Promoting best practices and standards in user-centred design.
- Mentoring junior designers.
- Taking ownership of design activities, such as facilitating critiques and documenting user journeys.
- Possessing excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role, so we would encourage candidates to discuss working arrangements with the recruiting manager to agree on a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
- Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data.
- Promote and Implement Design Excellence: Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard.
- Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices.
Person specification
Essential criteria:
- Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team.
- Experience in designing accessible solutions across various channels to meet customer needs.
- Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps.
- Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes.
- Experience in conducting usability testing, either independently or collaboratively with user researchers.
- Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system.
- Experience in leading community of practice activities.
- Proven ability to mentor and coach designers across the UCD profession.
How to Apply
Click the 'Apply now' button and complete the application form by providing the following:
- Your CV: Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.
- 750-word Personal Statement: Use this to explain why you're suitable for the role. Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement.
For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Developing Self and Others
- Delivering at Pace
Benefits
Alongside your salary of 47,766, the Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Unlimited Pluralsight video learning access
- Access to Microsoft's ESI training suite
- Hybrid working with no core hours
- Substantial support for career progression
- 25 days annual leave moving to 30 days in annual increments
- 8 days public leave and 1 day privilege leave
For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours and Experience. Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance. For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum of 5 years in order to meet the relevant security clearance.
If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact.
Senior Interaction Designer - Newport in Southampton employer: What Jobs
The Intellectual Property Office (IPO) is an exceptional employer, offering a dynamic work environment in Newport that fosters innovation and collaboration. With a strong commitment to employee development, the IPO provides extensive training opportunities, hybrid working arrangements, and generous leave policies, ensuring a healthy work-life balance. Join a team that values user-centred design and empowers you to make a meaningful impact on public services while enjoying the benefits of a supportive and inclusive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Interaction Designer - Newport in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the design community, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects that align with user-centred design principles. Make sure it’s easy to navigate and visually appealing—first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you would tackle real-world problems and be ready to discuss your design process. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, tailor your personal statement to reflect how you meet the essential criteria—this will make you stand out from the crowd!
We think you need these skills to ace Senior Interaction Designer - Newport in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Interaction Designer. Highlight your experience in user-centred design and agile environments, and don’t forget to showcase your leadership skills and any mentoring you've done.
Craft a Compelling Personal Statement:Your 750-word personal statement is your chance to shine! Structure it around the essential criteria and provide clear examples of how you meet each requirement. Be specific and show us why you're the perfect fit for this role.
Showcase Your Design Process:When detailing your experience, make sure to include your design process. Talk about how you conduct user research, create prototypes, and validate your designs. We want to see your thought process and how you tackle complex problems!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need to make your application stand out.
How to prepare for a job interview at What Jobs
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before your interview. Be ready to discuss how you've applied these in past projects, especially in agile environments. Highlight specific examples where your designs improved user experience.
✨Showcase Your Prototyping Skills
Familiarise yourself with prototyping tools like Figma or the GOV.UK Prototype Kit. During the interview, be prepared to talk about your experience creating high-fidelity prototypes and how you validated them through usability testing.
✨Prepare for Behavioural Questions
Expect questions that assess your leadership and collaboration skills. Think of examples where you've mentored junior designers or led a project. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Understand the Role of Accessibility
Accessibility is key in this role, so be ready to discuss how you've designed accessible solutions in the past. Familiarise yourself with relevant guidelines and be prepared to explain how you ensure your designs meet legal and security requirements.
