Global Head of Business Relationship Management - Jarrow, NE32 3DP in South Shields

Global Head of Business Relationship Management - Jarrow, NE32 3DP in South Shields

South Shields Full-Time 80000 - 100000 € / year (est.) Home office (partial)
What Jobs

At a Glance

  • Tasks: Lead strategic IT partnerships and enhance business relationships globally.
  • Company: Join Essentra Components, a global leader in essential industrial components.
  • Benefits: Attractive salary, bonuses, private medical insurance, and generous leave policies.
  • Other info: Hybrid role with opportunities for career growth and development.
  • Why this job: Shape technology strategy and make a real impact in a dynamic environment.
  • Qualifications: Senior experience in IT leadership and strong stakeholder influencing skills.

The predicted salary is between 80000 - 100000 € per year.

The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.

Typical Accountabilities:

  • Strategic Business Partnership
    • Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
    • Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
    • Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
    • Build and sustain trusted relationships with senior business stakeholders globally.
    • Represent IT in senior business forums, contributing to strategic planning and investment discussions.
    • Own and continuously improve the overall health of IT-Business relationships.
  • Enterprise Demand & Investment Shaping
    • Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
    • Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
    • Challenge demand to ensure alignment with business strategy, architecture, and value.
    • Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
  • Value Realisation & Performance
    • Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
    • Define success measures and expected value with business stakeholders.
    • Track and report on benefits realisation, intervening where outcomes are at risk.
    • Identify opportunities for standardisation, simplification, and cost optimisation.
  • IT Operating Model & Maturity
    • Act as a change agent in evolving IT engagement, demand, and governance models.
    • Champion best-practice Business Relationship Management across IT.
    • Provide leadership, guidance, and mentoring to BRM roles and peers.
    • Contribute to the ongoing development of IT strategy and operating model.
  • Governance & Stakeholder Management
    • Support effective decision-making through IT and business governance forums.
    • Manage stakeholder expectations and resolve escalations constructively.
    • Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.

Required Skills & Experience:

  • Senior level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multinational organisation.
  • Proven ability to influence executive-level stakeholders.
  • Experience shaping and governing enterprise-scale technology demand and investment.
  • Strong commercial, financial, and strategic judgement.
  • Excellent communication, influencing, and facilitation skills.
  • Comfortable operating in complex, matrixed environments.

Desirable Skills & Experience:

  • Experience within manufacturing, regulated, or multi-site environments.
  • Experience supporting M&A or large-scale transformation programmes.
  • Knowledge of ITIL, demand management, or portfolio management practices.

What we offer:

  • Attractive Salary
  • Discretionary Annual Bonus
  • Private Family Medical Insurance
  • Up to 5% matched pension contribution
  • 4x annual salary life assurance
  • 25 days annual leave plus bank holidays
  • Extra paid day off for your birthday
  • Paid day off for volunteering
  • Employee discounts through MyDiscounts platform
  • Salary Sacrifice Car Scheme
  • Holiday Purchase Scheme
  • Eyecare Vouchers
  • Cycle to work scheme
  • Employee Assistance Programme

This is a hybrid role, with 3 days per week based in our Jarrow office.

Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware. Our Vision is to be 'The world's leading responsible, hassle-free supplier of essential industrial components.'

Global Head of Business Relationship Management - Jarrow, NE32 3DP in South Shields employer: What Jobs

Essentra Components is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary, comprehensive benefits including private medical insurance and generous leave policies, employees are supported in achieving a healthy work-life balance. The Jarrow location fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in a global market leader.

What Jobs

Contact Detail:

What Jobs Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Global Head of Business Relationship Management - Jarrow, NE32 3DP in South Shields

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like Global Head of Business Relationship Management. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.

✨Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their business model, recent projects, and how IT plays a role in their strategy. This will help you speak their language and show that you’re genuinely interested in being a strategic partner.

✨Tip Number 3

Practice your storytelling skills! Be ready to share examples of how you've influenced stakeholders and delivered value in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get your application in and let’s make it happen!

We think you need these skills to ace Global Head of Business Relationship Management - Jarrow, NE32 3DP in South Shields

Business Relationship Management
IT Leadership
Technology Strategy
Stakeholder Management
Influencing Skills
Commercial Judgement
Financial Acumen

Some tips for your application 🫑

Tailor Your Application:Make sure to customise your CV and cover letter for the Global Head of Business Relationship Management role. Highlight your experience in IT leadership and business relationship management, showing how you can be a strategic partner to the business.

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to influence stakeholders and deliver measurable outcomes. Use metrics where possible to illustrate your impact.

Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and ensure your communication is straightforward, reflecting the excellent communication skills we value at StudySmarter.

Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application gets the attention it deserves. We can't wait to see what you bring to the table!

How to prepare for a job interview at What Jobs

✨Know Your Business Inside Out

Before the interview, dive deep into the company's operations, especially how IT integrates with their business strategy. Understand their products, services, and market position to demonstrate your ability to act as a strategic partner.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and managing relationships at a senior level. Be ready to discuss how you've influenced executive stakeholders and shaped technology demands in previous roles.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills in complex environments. Think of scenarios where you had to manage stakeholder expectations or resolve escalations, and articulate your approach clearly.

✨Align with Their Vision

Familiarise yourself with the company's vision and values. During the interview, express how your personal and professional goals align with their aim to be a hassle-free supplier of essential industrial components, showcasing your commitment to their mission.