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- Tasks: Support students and staff in managing academic programmes and enhance the student experience.
- Company: Join King’s College London, a leading university dedicated to quality education and student success.
- Benefits: Enjoy a full-time role with an indefinite contract and opportunities for professional development.
- Why this job: Be part of a vibrant team making a real impact on student education and support.
- Qualifications: Ideal for those with strong organisational skills and a passion for education management.
- Other info: Flexible working approach and collaborative environment with opportunities for training and growth.
The predicted salary is between 36000 - 60000 £ per year.
This role sits within Faculty Education Services in the Faculty of Life Sciences & Medicine (FoLSM) at King’s College London at our London Bridge campus.
Faculty Education Services provides coordinated services for students, staff & partner providers, enabling the delivery of education through managing quality, programme, placement and assessment administration. We provide dedicated student support that prioritises the student experience to facilitate student success.
The role forms part of the Programme Placement & Assessment Team within Faculty Education Services, providing professional, high-quality service provision in the support of Bioscience education. The Programme Management team supports students and academic staff in the delivery and management of the academic cycle across a large suite of Undergraduate and Postgraduate programmes.
This is an exciting opportunity to work as a Senior Programme Officer (SPO) in a busy and vibrant team within FoLSM. The post holder will work as part of a team delivering a high quality comprehensive and professional service that meets agreed standards and expectations. As a Senior Programme Officer, the role holder will be a representative for the team and Faculty, demonstrating our standards and promoting our service.
The role holder will provide guidance and administrative support to students and staff across our extensive portfolio of Undergraduate and Postgraduate taught programmes. The role reports to a Programme Manager in the team and has some supervisory responsibility to ensure tasks are carried out efficiently and accurately and within agreed timelines. The role holder will also be key to supporting and training Programme Officers in the team.
As part of the team, the post holder will work with colleagues, striving to constantly improve the student experience and positively deliver new initiatives to improve processes. The post holder will be expected to adopt a flexible approach, working at an operational level and contributing to the development of procedures, regularly working with the other Senior Programme Officers, Programme Managers and Head of Service, as well as other members of the Faculty Education Services and wider University teams.
The Programme Management team are responsible for managing a high number of student and staff enquiries on a daily basis and supporting a wide range of tasks for our programmes and modules across the academic cycle. This includes, but is not limited to, timetabling, module evaluation, student registration, DBS and OH processes, committee servicing, attendance & engagement monitoring and supporting events. The post holder also has a key role in ensuring systems, processes and data management are accurate, compliant and auditable.
This is a full time post (35 hours per week), and you will be offered an indefinite contract.
Senior Programme Officer - Strand, London, WC2R 2LS employer: What Jobs
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StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Officer - Strand, London, WC2R 2LS
✨Tip Number 1
Familiarise yourself with the specific programmes and services offered by the Faculty of Life Sciences & Medicine at King’s College London. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the team dynamics and expectations, which can be beneficial when discussing your fit for the Senior Programme Officer position.
✨Tip Number 3
Prepare to discuss your experience in managing student support services and administrative processes. Highlight specific examples where you've improved efficiency or enhanced the student experience, as this aligns closely with the role's responsibilities.
✨Tip Number 4
Showcase your ability to work collaboratively within a team. The role involves working with various stakeholders, so be ready to share examples of how you've successfully collaborated on projects or initiatives in the past.
We think you need these skills to ace Senior Programme Officer - Strand, London, WC2R 2LS
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Programme Officer position. Tailor your application to highlight how your skills and experiences align with the specific duties mentioned.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in programme management, student support, or administrative roles within an educational setting. Use specific examples to demonstrate your ability to manage tasks efficiently and improve processes.
Showcase Teamwork and Leadership Skills: Since the role involves supervising Programme Officers and working collaboratively, make sure to include examples of your teamwork and leadership abilities. Mention any instances where you have successfully trained or guided others.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for enhancing the student experience. Discuss how you can contribute to the Faculty Education Services and support the academic cycle effectively.
How to prepare for a job interview at What Jobs
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Senior Programme Officer. Be prepared to discuss how your experience aligns with the specific tasks mentioned, such as managing student enquiries and supporting academic staff.
✨Showcase Your Teamwork Skills
Since this role involves working closely with colleagues and supporting Programme Officers, be ready to share examples of how you've successfully collaborated in previous roles. Highlight any experience you have in training or mentoring others.
✨Demonstrate Flexibility and Initiative
The job requires a flexible approach and the ability to contribute to new initiatives. Prepare to discuss situations where you've adapted to change or taken the lead on improving processes in your past roles.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, current challenges they face, or how success is measured in this role. This shows your genuine interest in the position and the organisation.
