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- Tasks: Join us as a Senior IT Architect to shape innovative CRM solutions and lead digital transformations.
- Company: BCG is a global leader in business strategy, helping clients tackle challenges and seize opportunities since 1963.
- Benefits: Enjoy a collaborative work environment, professional growth opportunities, and the chance to work on impactful projects.
- Why this job: Be part of a dynamic team that drives change and innovation in technology and business.
- Qualifications: 5-10 years in IT architecture with CRM focus; experience with Salesforce or similar platforms required.
- Other info: BCG values diversity and is an Equal Opportunity Employer, welcoming applicants from all backgrounds.
The predicted salary is between 48000 - 72000 £ per year.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
About BCG Platinion
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenges. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
Practice Area
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. Together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You'll Do
At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures.
You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.
- Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions.
- Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs.
- Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems.
- Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks.
- Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems.
What You'll Bring
- 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors.
- Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing.
- Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems).
- Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc.) and integration platforms (such as Mulesoft, Dell Boomi, etc.).
- Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.).
- Overview of modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations.
- Deep understanding of different integration patterns and best practices such as events, synchronous vs. asynchronous.
- E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc.
- Analytical mindset and excellent problem-solving skills.
- Strong communication skills for stakeholder engagement at all levels.
- Ability to work under pressure and willingness to travel to clients worldwide.
- Strong communication and presentation skills.
- University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration.
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Architect - Platinion - Salesforce/CRM
✨Tip Number 1
Network with professionals in the CRM and IT architecture space. Attend industry events, webinars, or local meetups to connect with people who work at BCG or similar firms. This can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in CRM technologies, especially Salesforce and other platforms mentioned in the job description. Being well-versed in these technologies will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your experience with large-scale digital transformation projects. Be ready to share specific examples of how you've successfully integrated CRM solutions with other systems, as this is a key responsibility for the role.
✨Tip Number 4
Showcase your communication skills by engaging in discussions about technology strategies and architecture solutions. Practising how to articulate complex ideas clearly will be beneficial, especially since you'll be working with C-level stakeholders.
We think you need these skills to ace Senior IT Architect - Platinion - Salesforce/CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT architecture, particularly with CRM solutions. Emphasise your work with platforms like Salesforce, Microsoft Dynamics, or Oracle, and showcase any large-scale digital transformation projects you've led.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how it can drive business value. Mention specific examples of how you've helped clients achieve their digital goals and how your skills align with BCG Platinion's mission.
Highlight Problem-Solving Skills: Given the analytical nature of the role, include examples that demonstrate your problem-solving abilities. Discuss challenges you've faced in previous roles and how you overcame them, particularly in relation to CRM integrations and architecture.
Showcase Communication Skills: Since the role involves working with C-level stakeholders, highlight your communication and presentation skills. Provide examples of how you've effectively engaged with clients and teams to drive successful outcomes in past projects.
How to prepare for a job interview at What Jobs
✨Understand the Company Culture
Before your interview, take some time to research BCG Platinion's culture and values. Understanding their collaborative model and commitment to digital transformation will help you align your answers with what they value in a candidate.
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with CRM platforms like Salesforce and your understanding of integration patterns. Highlight specific projects where you've successfully implemented complex CRM solutions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and analytical mindset. Think of examples from your past experiences where you had to lead a digital transformation project or integrate various systems, and be ready to explain your thought process.
✨Engage with C-Level Stakeholders
Since the role involves working with C-level stakeholders, practice how you would communicate technical concepts to non-technical audiences. Prepare to discuss how you would manage build-vs-buy decisions and ensure seamless integration across systems, showcasing your strong communication skills.
