At a Glance
- Tasks: Deliver exceptional service and build a loyal client base in a luxury retail environment.
- Company: Join an iconic lifestyle brand at our Sloane Square location.
- Benefits: Enjoy competitive benefits, discounts, and exciting career opportunities.
- Other info: Bring your whole self to work in a supportive and engaging atmosphere.
- Why this job: Be a part of a dynamic team and represent a prestigious brand.
- Qualifications: Experience in premium/luxury retail and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Position Overview
COMPANY DESCRIPTION
WHAT WE OFFER
- The opportunity to work for an iconic and unique lifestyle brand in our Sloane Square location
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
ESSENTIAL DUTIES & RESPONSIBILITIES
WHAT YOU'LL DO
- Business Client Development
- Deliver an extraordinary best in class and personalised level of service to maximise sales and commercial opportunities in store and via outreach
- Perform to expert level to build and nurture a loyal client base of Very Important Customers (VICs), Super VICs & top clients
- Initiate & execute bespoke events & experiences for your clients
- Leadership & Engagement Support
- Create a unique and elevated environment in line with the Ralph Lauren sales code
- Act as a professional Ralph Lauren ambassador & representative to effectively network, and remain up to date with competitor activity, innovations, trends, events, campaigns
- Maintain an expert level of brand & product knowledge
- Operations
- Expert of Ralph Lauren clienteling and digital tools, Ralph Lauren store systems and procedures
- Uphold & coach Brand standards and Brand presentation
- Attend the buys & communicate product and client feedback to buyers & managers
EXPERIENCE, SKILLS & KNOWLEDGE
WHO YOU ARE
- Energetic, passionate, and results-driven team player
- Experience in a premium/luxury environment
- Excellent communication skills with in-depth Brand and product knowledge
Selling Supervisor - employer: What Jobs
Join an iconic lifestyle brand at our Sloane Square location, where we offer a vibrant work culture that celebrates individuality and fosters personal growth. With exciting career opportunities, a competitive benefits package, and the chance to engage with a loyal clientele, you'll thrive in an environment that values your contributions and encourages you to bring your whole self to work.
StudySmarter Expert Advice🤫
We think this is how you could land Selling Supervisor -
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like What Jobs, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like What Jobs!
We think you need these skills to ace Selling Supervisor -
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at What Jobs, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at What Jobs and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show What Jobs that you’re ready to jump in and contribute right away!
How to prepare for a job interview at What Jobs
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
