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- Tasks: Ensure quality and compliance of assessment reports through meticulous editing and documentation.
- Company: Join a leading Social Care provider with over 25 years of commitment to excellence and innovation.
- Benefits: Enjoy a competitive salary, 29 days holiday, and auto-enrolment in a pension scheme.
- Why this job: Make a real impact while developing your skills in a supportive and empowering environment.
- Qualifications: Strong grammar, IT skills, and attention to detail are essential; experience in quality assurance is a plus.
- Other info: This role requires enhanced background checks; applicants must have the right to work in the UK.
The predicted salary is between 25396 - 27040 £ per year.
As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams. We offer a range of services, including Family Assessment Services, Children’s Residential Homes, 16+ Supported Living, and Learning Disabilities Supported Living. All our services are designed to provide safety, growth, and independence for individuals and families.
Our Mission
At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centered approach, we ensure reliability and progress, creating lasting value for those we care and support.
Job Purpose
To support the continuous improvement and regulatory compliance of the service by providing exceptional administrative support through having excellent attention to detail. The role involves reading Assessment Reports destined for the courts and must ensure these are of the required standard. Reports are completed by professional social workers and no content changes are required; however, often they can contain spelling errors, poor grammar, incorrect formatting, and spelling mistakes. These mistakes need to be picked up and amended to retain the quality of the report. There will be a requirement to ensure effective and accurate minutes are taken of our legal panel to secure consistent follow-up of actions agreed. There may be a requirement to undertake other minuting duties. The role is a new role and will develop as we progress; a flexible and helpful nature is always valued.
Key Responsibilities
- Quality Assurance and Auditing of Assessment Reports for Court
- Attention to detail and consistent Administrative and Document Management
- Communication and Coordination
- Confidentiality and Data Protection
- Taking meeting minutes that could be used in a legal setting
Person Specification
Essential:
- Excellent Grammar and formatting skills.
- Excellent IT skills.
- Be able to work swiftly, with purpose and manage timescales effectively.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Competent in using Microsoft Office (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion.
Desirable:
- Understanding of the importance of managing organisational reputation in a legal arena.
- Knowledge of safeguarding principles and relevant legislation.
- Experience producing reports, audits, or performance dashboards.
- Knowledge of quality assurance processes and regulatory compliance is desirable.
Benefits:
- Competitive Salary: £25,396.8 - 27,040
- 29 days holiday incl. Bank Holidays
- Auto Enrollment in NEST Pension
Are you Ready to Start Your Career with us? Speak to our Talent Team today and join the Progressive Care Community!
Due to the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel. Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK.
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Quality Assurance Administrator role. Understanding the nuances of quality assurance and auditing processes will help you demonstrate your knowledge during any discussions with our Talent Team.
✨Tip Number 2
Brush up on your grammar and formatting skills, as these are essential for the role. Consider reviewing common mistakes in assessment reports to show that you can spot errors quickly and efficiently.
✨Tip Number 3
Highlight any experience you have with document management and administrative support. Be ready to discuss specific examples where your attention to detail made a significant impact on the quality of work.
✨Tip Number 4
Prepare to discuss your understanding of confidentiality and data protection, especially in a legal context. This will show that you appreciate the importance of handling sensitive information responsibly.
We think you need these skills to ace Quality Assurance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and organisational skills, as these are crucial for the Quality Assurance Administrator role. Include specific examples of how you've demonstrated these skills in previous positions.
Craft a Strong Cover Letter: In your cover letter, express your passion for social care and your understanding of the importance of quality assurance in this field. Mention your familiarity with legal documentation and your ability to maintain confidentiality.
Showcase Relevant Experience: If you have experience in quality assurance, auditing, or administrative roles, be sure to highlight this in your application. Discuss any relevant software or tools you’ve used, particularly Microsoft Office, as it’s essential for this position.
Proofread Your Application: Given the emphasis on excellent grammar and formatting skills, take the time to thoroughly proofread your CV and cover letter. Consider asking a friend or colleague to review your application for any errors you might have missed.
How to prepare for a job interview at What Jobs
✨Showcase Your Attention to Detail
As a Quality Assurance Administrator, attention to detail is crucial. During the interview, highlight your experience in proofreading and editing documents. Bring examples of reports or documents you've worked on to demonstrate your skills.
✨Familiarise Yourself with Relevant Legislation
Understanding safeguarding principles and relevant legislation is important for this role. Brush up on key regulations and be prepared to discuss how they apply to quality assurance in social care during your interview.
✨Demonstrate Strong Communication Skills
Effective communication is vital, especially when taking minutes in a legal setting. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief summary of a complex topic to showcase your ability to communicate effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle sensitive information. Think of examples from your past experiences where you successfully managed similar situations and be ready to share them.
