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- Tasks: Ensure quality and compliance of assessment reports through meticulous editing and documentation.
- Company: Join a leading Social Care provider with 25 years of commitment to innovation and excellence.
- Benefits: Enjoy a competitive salary, 29 days holiday, and auto-enrolment in a pension scheme.
- Why this job: Be part of a nurturing culture that values your contributions and supports personal growth.
- Qualifications: Strong grammar, IT skills, and attention to detail are essential; experience in quality assurance is a plus.
- Other info: This role involves handling sensitive information and requires enhanced background checks.
The predicted salary is between 25396 - 27040 £ per year.
As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams. We offer a range of services, including:
- Family Assessment Services
- Children’s Residential Homes
- 16+ Supported Living
- Learning Disabilities Supported Living
All our services are designed to provide safety, growth, and independence for individuals and families.
Our Mission
At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centered approach, we ensure reliability and progress, creating lasting value for those we care and support.
Job Purpose
To support the continuous improvement and regulatory compliance of the service by providing exceptional administrative support through having excellent attention to detail. The role involves reading Assessment Reports destined for the courts and must ensure these are of the required standard. Reports are completed by professional social workers and no content changes are required; however, often they can contain spelling errors, poor grammar, incorrect formatting, and spelling mistakes. These mistakes need to be picked up and amended to retain the quality of the report. There will be a requirement to ensure effective and accurate minutes are taken of our legal panel to secure consistent follow-up of actions agreed. There may be a requirement to undertake other minuting duties. The role is a new role and will develop as we progress; a flexible and helpful nature is always valued.
Key Responsibilities
- Quality Assurance and Auditing of Assessment Reports for Court
- Attention to detail and consistent Administrative and Document Management
- Communication and Coordination
- Confidentiality and Data Protection
- Taking meeting minutes that could be used in a legal setting
Person Specification
Essential:
- Excellent Grammar and formatting skills.
- Excellent IT skills.
- Be able to work swiftly, with purpose and manage timescales effectively.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Competent in using Microsoft Office (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion.
Desirable:
- Understanding of the importance of managing organisational reputation in a legal arena.
- Knowledge of safeguarding principles and relevant legislation.
- Experience producing reports, audits, or performance dashboards.
- Knowledge of quality assurance processes and regulatory compliance is desirable.
Benefits:
- Competitive Salary: £25,396.8 - 27,040
- 29 days holiday incl. Bank Holidays
- Auto Enrollment in NEST Pension
Are you Ready to Start Your Career with us? Speak to our Talent Team today and join the Progressive Care Community!
Due to the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel. Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK.
Quality Assurance Administrator employer: What Jobs
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Quality Assurance Administrator role. Understanding the nuances of quality assurance and auditing processes will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your grammar and formatting skills. Since attention to detail is crucial for this role, being able to showcase your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the social care sector. Engaging with others in the field can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential questions about handling sensitive information. Given the nature of the role, demonstrating your understanding of confidentiality and data protection will show that you are a responsible candidate.
We think you need these skills to ace Quality Assurance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and organisational skills, as these are crucial for the Quality Assurance Administrator role. Include specific examples of how you've demonstrated these skills in previous positions.
Craft a Strong Cover Letter: In your cover letter, emphasise your excellent grammar and formatting skills. Mention any relevant experience you have with document management or quality assurance processes, and express your enthusiasm for contributing to the mission of Progressive Care.
Showcase Relevant Experience: If you have experience in auditing reports or working in a legal setting, make sure to highlight this in your application. Detail any specific tasks you undertook that relate to quality assurance and compliance.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents to ensure there are no spelling or grammatical errors. This is particularly important for a role focused on quality assurance, as it reflects your attention to detail.
How to prepare for a job interview at What Jobs
✨Showcase Your Attention to Detail
As a Quality Assurance Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you identified errors or improved processes through meticulous review.
✨Demonstrate Your IT Proficiency
Since the role requires excellent IT skills, especially in Microsoft Office, be ready to talk about your experience with these tools. You might even want to mention any specific projects where you used Excel or Word to enhance your work.
✨Understand the Legal Context
Familiarise yourself with the legal aspects of the role, particularly around confidentiality and data protection. Showing that you understand the importance of managing organisational reputation in a legal setting can set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle sensitive information or manage tight deadlines. Think of scenarios where you successfully navigated similar challenges and be ready to share those stories.
