Optical Assistant

Optical Assistant

Warrington Part-Time No home office possible
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At a Glance

  • Tasks: Join us as an Optical Assistant, handling patient care and administrative tasks.
  • Company: Berry Opticians is a family-run practice focused on quality eyewear and exceptional customer service.
  • Benefits: Enjoy flexible part-time hours with the chance for additional holiday cover.
  • Why this job: Be part of a friendly team that values customer interaction and makes every day enjoyable.
  • Qualifications: No prior experience needed; just bring your friendly personality and attention to detail.
  • Other info: We love a good chat over a brew and biscuit!

Part Time Optical Assistant Required 3 days per week + every other Saturday. Additional Holiday cover as required. We are seeking an Optical Assistant to join our team in Stockton Heath, Warrington. We are a family run Optician with a focus on exceptional Customer care and Quality eyewear. The role is varied and will involve performing various administrative, dispensing and clinical tasks to ensure the smooth operation of our optical practice. Whilst previous experience in the role is preferable, we are also looking for the right person to join our lovely team. We are looking for an equally lovely person to join us …. we can teach you the rest! The role requires attention to detail, a reasonable level of Maths / English , an eye for fashion, a logical mind but most of all a confident, friendly personality that is committed to the highest level of customer care…. we like to have a chat with our Patients and make them feel welcome …. it also makes our day so much nicer ! The role includes duties the below and much more ! Greet and check-in patients, ensuring a warm and welcoming environment Collect patient information and update medical records accurately Assist with screening tests such as Field test Prepare examination rooms and maintain cleanliness and organisation Assist optometrists during eye examinations, including documenting patient history and symptoms Educate patients on proper contact lens insertion, removal, and care techniques Assist in dispensing spectacles and contact lenses, Perform basic repairs and adjustments on frames and assisting in final fittings. Ordering of prescription lenses using remote edgers Fitting lenses to frames , checking specifications and setup Maintain inventory of optical supplies and place orders as needed Provide exceptional customer service by addressing patient inquiries and concerns The role suits an enthusiastic, bubbly , applicant who can work as part of a team. It’s imperative you enjoy a β€˜ brew β€˜ chat and biscuit ! If you are passionate about providing exceptional customer care and have the necessary skills to excel in this role, we encourage you to apply. In the first instance please email a CV and cover note. Berry Opticians is an Equal Opportunities employer

Optical Assistant employer: What Jobs

Berry Opticians is a family-run practice located in Stockton Heath, Warrington, where exceptional customer care and quality eyewear are at the heart of our operations. We pride ourselves on fostering a warm and friendly work culture that encourages personal growth and teamwork, making it an ideal environment for those who enjoy engaging with patients and contributing to their well-being. With opportunities for training and development, we welcome enthusiastic individuals who share our passion for providing outstanding service and creating a welcoming atmosphere for our patients.
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Contact Detail:

What Jobs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Optical Assistant

✨Tip Number 1

Familiarise yourself with the latest trends in eyewear and optical technology. This will not only help you during the interview but also show your genuine interest in the field, which is something we value highly at StudySmarter.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in role-play scenarios. Since we prioritise exceptional customer care, demonstrating your ability to connect with people will set you apart from other candidates.

✨Tip Number 3

Research Berry Opticians and understand their values and mission. Being able to articulate why you want to work with us and how you align with our focus on quality and customer care can make a significant impact during your discussions.

✨Tip Number 4

Prepare some thoughtful questions to ask during your interview. This shows your enthusiasm for the role and helps you gauge if the team environment is the right fit for you, which is crucial for us at StudySmarter.

We think you need these skills to ace Optical Assistant

Customer Service Skills
Attention to Detail
Basic Maths and English Proficiency
Communication Skills
Teamwork
Organisational Skills
Empathy and Patience
Problem-Solving Skills
Knowledge of Optical Products
Ability to Perform Basic Repairs
Time Management
Adaptability
Friendly and Approachable Personality

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in optics. Focus on customer service roles or any positions where you've demonstrated attention to detail and teamwork.

Craft a Friendly Cover Note: Write a cover note that reflects your personality. Since the company values a friendly and bubbly character, let your enthusiasm shine through. Mention why you’re excited about the role and how you can contribute to their team.

Highlight Relevant Skills: In your application, emphasise skills that align with the job description, such as communication, organisation, and basic maths. If you have any experience with customer care or administrative tasks, be sure to include that.

Show Your Passion for Customer Care: Since the role focuses heavily on exceptional customer care, provide examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a welcoming environment.

How to prepare for a job interview at What Jobs

✨Show Your Personality

Since the role requires a confident and friendly personality, make sure to let your true self shine during the interview. Engage in light conversation and show your enthusiasm for customer care; this will help you connect with the interviewers.

✨Demonstrate Attention to Detail

Highlight your ability to pay attention to detail, especially when discussing tasks like updating medical records or assisting with screening tests. You could mention any relevant experiences where accuracy was crucial.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios. Think of examples where you've gone above and beyond for a customer, as this aligns with the company's focus on exceptional care.

✨Express Your Willingness to Learn

Since the company is open to training the right person, express your eagerness to learn new skills. Mention any previous experiences where you quickly adapted to new roles or responsibilities, showcasing your flexibility.

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