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- Tasks: Support the Centre Operations team with admin tasks and customer communications.
- Company: Join a leading public sector organisation in Wakefield, making a difference this summer.
- Benefits: Earn £12.64 per hour for 35 hours a week with immediate start.
- Why this job: Gain valuable experience in a dynamic environment while enhancing your skills.
- Qualifications: Experience in data processing and strong communication skills are essential.
- Other info: Full-time, on-site role with opportunities for personal development.
The predicted salary is between 22000 - 30000 £ per year.
Location: Wakefield (WF1)
£12.64 per hour (35 hours a week)
Here at Hays, we are working with a leading public sector organisation based in Wakefield to support with the recruitment of several Operations Administrators to support during a busy summer period. These are full-time positions and are fully on-site in the Wakefield City Centre. These roles will be providing comprehensive administrative and operational support to the Centre Operations team, including handling customer communications, managing data and systems, and supporting continuous improvement initiatives.
Key Responsibilities
- Administer exam and assessment processes to meet KPIs.
- Monitor assessment entries and chase outstanding submissions.
- Support marking and results processes using digital platforms.
- Manage shared inboxes, postal duties, and office supplies.
- Assist with system/data queries.
- Maintain accurate audit trails and ensure GDPR compliance.
- Support the training and development of team members.
Skills & Experience Required
Essentials:
- Proven experience with data processing.
- Experience working to KPIs and SLAs.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office and willingness to learn automation tools.
- Ability to manage multiple tasks and meet deadlines.
- Understanding of data protection and confidentiality.
Desirable:
- Experience with tools like Power BI, Jira, Power Automate.
Please click 'apply' to be considered for these roles - looking for an immediate start, so please act quickly!
Operational Administrator (Temporary) employer: What Jobs
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Administrator (Temporary)
✨Tip Number 1
Familiarise yourself with the key responsibilities listed in the job description. Make sure you can discuss how your previous experience aligns with administering exam processes and managing data, as these are crucial for the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel, as you'll likely be handling data processing. Consider doing a quick online course or tutorial to refresh your knowledge before the interview.
✨Tip Number 3
Prepare examples of how you've worked to KPIs and SLAs in past roles. Being able to demonstrate your ability to meet targets will show that you're a strong candidate for this fast-paced position.
✨Tip Number 4
Since the role involves supporting team members, think about times when you've contributed to team training or development. Highlighting your collaborative skills will make you stand out as a team player.
We think you need these skills to ace Operational Administrator (Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data processing and administrative roles. Emphasise your ability to work with KPIs and SLAs, as well as your proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Mention your problem-solving skills and how you can contribute to the Centre Operations team.
Showcase Relevant Skills: In your application, clearly outline your communication skills and any experience with tools like Power BI or Jira. This will demonstrate your readiness to support continuous improvement initiatives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an Operations Administrator role.
How to prepare for a job interview at What Jobs
✨Showcase Your Data Processing Skills
Since the role requires proven experience with data processing, be prepared to discuss specific examples from your past work. Highlight any tools or software you've used and how you ensured accuracy and efficiency in your tasks.
✨Demonstrate Your Communication Abilities
Strong communication skills are essential for this position. During the interview, practice clear and concise responses. You might also want to prepare a few scenarios where you successfully handled customer communications or resolved issues.
✨Familiarise Yourself with KPIs and SLAs
Understanding key performance indicators (KPIs) and service level agreements (SLAs) is crucial. Be ready to explain how you've worked towards these metrics in previous roles and how you can apply that knowledge to meet the expectations of the Operations Administrator position.
✨Prepare for Questions on GDPR Compliance
Given the importance of data protection in this role, brush up on GDPR regulations. Be prepared to discuss how you have maintained confidentiality and compliance in your previous positions, as this will demonstrate your understanding of the responsibilities involved.
