Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL
Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL

Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL

Part-Time No home office possible
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At a Glance

  • Tasks: Help create an unforgettable matchday experience for fans at the stadium.
  • Company: Join Brighton & Hove Albion FC, a top football club with a strong community spirit.
  • Benefits: Earn £12.60 per hour and enjoy working in a vibrant sports environment.
  • Why this job: Be part of a passionate team making every matchday special for supporters.
  • Qualifications: A bubbly personality and excellent planning skills are essential; no prior experience needed.
  • Other info: This role is perfect for those looking to kickstart a career in sports.

Role: Matchday Experience Assistant

Salary: £12.60 per hour

Hours: To work all home matches for the 25/26 season

Location: American Express Stadium, Brighton

Contract Type: Worker Agreement

Deadline Day: 16th June 2025

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Help us to make every matchday unforgettable for our fans. The Seagulls are committed to our local community and our supporters and continually strive to ensure that every point of engagement with fans is truly world-class including our fantastic matchday experience. In this role, you will play a key part in bringing that matchday magic to life. You will help set up and manage a variety of activities around the stadium and fan zone, ensuring everything runs seamlessly and supporters enjoy an exceptional experience from start to finish.

About you

You must be comfortable engaging with supporters and have a bubbly and engaging personality. You must have excellent planning and organisational skills. This is a perfect opportunity for an individual who is looking to explore a career within a sports environment and develop their skills within a fast-paced environment.

Our values are essential to our success. Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

  • Treat People Well
  • Exceed Expectations
  • Aim High. Never Give Up
  • Act with Integrity
  • Make it Special

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact.

Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL employer: What Jobs

Brighton & Hove Albion FC is an exceptional employer, offering a vibrant work culture that prioritises community engagement and professional excellence. As a Matchday Experience Assistant at the iconic American Express Stadium, you will not only contribute to creating unforgettable matchday experiences for fans but also benefit from opportunities for personal growth in a dynamic sports environment. With a commitment to diversity and inclusion, the club fosters a supportive atmosphere where every employee can thrive and make a meaningful impact.
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Contact Detail:

What Jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL

✨Tip Number 1

Familiarise yourself with Brighton & Hove Albion FC's values and mission. When you engage with the team during interviews or networking, reference how your personal values align with theirs, especially around community spirit and making matchdays special.

✨Tip Number 2

Get involved in local events or volunteer opportunities related to sports or community engagement. This will not only enhance your experience but also give you great talking points about your commitment to creating memorable experiences for fans.

✨Tip Number 3

Practice your communication skills by engaging with diverse groups of people. Whether it's through volunteering or social activities, being able to connect with supporters from all walks of life will be crucial in this role.

✨Tip Number 4

Research the specific matchday activities at the American Express Stadium. Understanding what makes a matchday experience exceptional will help you demonstrate your enthusiasm and readiness to contribute effectively during the interview process.

We think you need these skills to ace Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL

Excellent Communication Skills
Customer Service Skills
Planning and Organisational Skills
Teamwork
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Engaging Personality
Attention to Detail
Flexibility and Adaptability
Event Management Skills
Conflict Resolution Skills
Knowledge of Health and Safety Regulations
Time Management Skills
Passion for Sports

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Matchday Experience Assistant position. Tailor your application to highlight how your skills and experiences align with what Brighton & Hove Albion FC is looking for.

Showcase Your Personality: Since the role requires a bubbly and engaging personality, make sure to convey your enthusiasm in your cover letter. Share specific examples of how you've successfully engaged with people in previous roles or experiences.

Highlight Relevant Skills: Emphasise your planning and organisational skills in your CV. Provide examples of past experiences where you successfully managed events or activities, especially in fast-paced environments, to demonstrate your capability for this role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.

How to prepare for a job interview at What Jobs

✨Show Your Enthusiasm for Matchdays

Make sure to express your passion for football and the matchday experience. Share any personal experiences you've had at games, as this will demonstrate your genuine interest in creating memorable moments for fans.

✨Highlight Your Organisational Skills

Since the role requires excellent planning and organisational skills, be prepared to discuss specific examples from your past where you successfully managed events or activities. This will show that you can handle the fast-paced environment of matchdays.

✨Emphasise Your People Skills

Engaging with supporters is key in this role. Be ready to talk about your experience in customer service or any roles where you've interacted with people. Show that you have a bubbly personality and can create a welcoming atmosphere.

✨Align with the Club's Values

Familiarise yourself with Brighton & Hove Albion FC's values and be prepared to discuss how you embody these principles. Whether it's treating people well or aiming high, showing that you share their commitment will make a strong impression.

Matchday Experience Assistant (Amex) - Brighton and Hove, BN1 9BL
What Jobs
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