At a Glance
- Tasks: Manage vehicle maintenance and ensure smooth operations for our retail fleet.
- Company: Join a leading automotive finance company with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus potential, and comprehensive benefits from day one.
- Other info: Access to professional development and mentoring opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Experience as a vehicle technician or relevant qualifications required.
The predicted salary is between 30000 - 40000 € per year.
About The Role
SALARY: From pa dependent on experience
LOCATION: Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Full time permanent (35 hours p/w)
CLOSING DATE: 31/05/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for an experienced vehicle technician or do you hold relevant technician qualifications? If so, this could be the perfect opportunity for you and we’d love to hear from you!
We’re looking for a proactive and knowledgeable individual to join our Fleet Maintenance team. In this role, you’ll assist the smooth running of our retail fleet of passenger and light commercial vehicles by:
- Authorising routine services and tyre replacements in line with manufacturer guidelines and budget controls.
- Supporting customers and internal teams with vehicle downtime issues, including arranging hire vehicles.
- Providing updates on repairs and estimated completion times to customers and account managers.
- Handling goodwill reimbursements and producing internal reports.
- Communicating effectively across teams to ensure high levels of customer satisfaction.
- Meeting departmental KPIs around cost control, response times, and compliance.
If you’re passionate about vehicles, customer service, and working in a fast-paced environment, this could be your next career move!
Essential experience & skills:
- Experience working as a vehicle technician or relevant technician qualifications.
- A thorough and detailed knowledge of Maintenance processes.
- A proactive and flexible approach with the ability to react appropriately and effectively to changing priorities and demands.
- Confidence communicating both face to face or by telephone.
- Attention to detail with a high degree of accuracy and ability to work under pressure.
- IT literate with the ability to grasp new systems.
- High level of time management and organisational skills.
- Knowledge of Fleet leasing solutions.
What’s in it for you?
- Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance).
- Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
- Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
- Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
- Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
About Us
Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
Maintenance Controller - Milton Keynes in Hull employer: What Jobs
At VWFS UK, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters professional growth and development. With a strong commitment to employee well-being, our benefits include a generous pension scheme, private medical insurance, and access to continuous learning opportunities, all while promoting a culture of inclusivity and collaboration. Join us to be part of a team that values your contributions and supports your career aspirations in the exciting field of mobility solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Controller - Milton Keynes in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at VWFS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your vehicle maintenance knowledge. Be ready to discuss specific scenarios where you’ve solved problems or improved processes. Show us you’re not just a technician, but a proactive problem-solver!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Check out our website for any updates on job openings and apply directly through there. It shows initiative and gives you a better chance of being noticed by the hiring team!
We think you need these skills to ace Maintenance Controller - Milton Keynes in Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Controller role. Highlight your experience as a vehicle technician and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about vehicles and customer service. Let us know how you can contribute to our Fleet Maintenance team and make a difference.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure to showcase your ability to communicate effectively. Whether it's in your CV or cover letter, we want to see examples of how you've successfully interacted with customers and teams.
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at What Jobs
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance knowledge. Understand the processes involved in authorising services and tyre replacements, as well as the key performance indicators (KPIs) that are important for the role. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about it.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with customers and internal teams, practice how you articulate your thoughts. Be ready to discuss how you've handled customer queries or downtime issues in the past. Clear and confident communication can set you apart from other candidates.
✨Be Proactive and Flexible
Demonstrate your proactive approach by preparing examples of how you've successfully managed changing priorities in previous roles. Employers love candidates who can adapt quickly and effectively, so think of situations where you’ve gone above and beyond to solve problems.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company’s approach to fleet management, or opportunities for professional development. It shows that you’re engaged and serious about the role, plus it gives you valuable insights into the company culture.
