Global Head of Business Relationship Management - Jarrow, NE32 3DP in Gateshead

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Gateshead

Gateshead Full-Time 80000 - 100000 € / year (est.) Home office (partial)
What Jobs

At a Glance

  • Tasks: Lead strategic IT partnerships and enhance business relationships globally.
  • Company: Join Essentra Components, a global leader in essential industrial components.
  • Benefits: Attractive salary, bonuses, private medical insurance, and generous leave.
  • Other info: Hybrid role with opportunities for professional growth and development.
  • Why this job: Shape technology strategy and make a real impact in a dynamic environment.
  • Qualifications: Senior experience in IT leadership and strong stakeholder influencing skills.

The predicted salary is between 80000 - 100000 € per year.

The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.

Typical Accountabilities:

  • Strategic Business Partnership
    • Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
    • Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
    • Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
    • Build and sustain trusted relationships with senior business stakeholders globally.
    • Represent IT in senior business forums, contributing to strategic planning and investment discussions.
    • Own and continuously improve the overall health of IT-Business relationships.
  • Enterprise Demand & Investment Shaping
    • Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
    • Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
    • Challenge demand to ensure alignment with business strategy, architecture, and value.
    • Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
  • Value Realisation & Performance
    • Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
    • Define success measures and expected value with business stakeholders.
    • Track and report on benefits realisation, intervening where outcomes are at risk.
    • Identify opportunities for standardisation, simplification, and cost optimisation.
  • IT Operating Model & Maturity
    • Act as a change agent in evolving IT engagement, demand, and governance models.
    • Champion best-practice Business Relationship Management across IT.
    • Provide leadership, guidance, and mentoring to BRM roles and peers.
    • Contribute to the ongoing development of IT strategy and operating model.
  • Governance & Stakeholder Management
    • Support effective decision-making through IT and business governance forums.
    • Manage stakeholder expectations and resolve escalations constructively.
    • Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.

Required Skills & Experience:

  • Senior level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multinational organisation.
  • Proven ability to influence executive-level stakeholders.
  • Experience shaping and governing enterprise-scale technology demand and investment.
  • Strong commercial, financial, and strategic judgement.
  • Excellent communication, influencing, and facilitation skills.
  • Comfortable operating in complex, matrixed environments.

Desirable Skills & Experience:

  • Experience within manufacturing, regulated, or multisite environments.
  • Experience supporting M&A or large-scale transformation programmes.
  • Knowledge of ITIL, demand management, or portfolio management practices.

What we offer:

  • Attractive Salary
  • Discretionary Annual Bonus
  • Private Family Medical Insurance
  • Up to 5% matched pension contribution
  • 4x annual salary life assurance
  • 25 days annual leave plus bank holidays
  • Extra paid day off for your birthday
  • Paid day off for volunteering
  • Employee discounts through MyDiscounts platform
  • Salary Sacrifice Car Scheme
  • Holiday Purchase Scheme
  • Eyecare Vouchers
  • Cycle to work scheme
  • Employee Assistance Programme

This is a hybrid role, with 3 days per week based in our Jarrow office.

Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware. Our Vision is to be 'The world's leading responsible, hassle-free supplier of essential industrial components.'

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Gateshead employer: What Jobs

Essentra Components is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary, comprehensive benefits including private medical insurance and generous leave policies, employees are supported in achieving a healthy work-life balance while contributing to a global leader in essential industrial components. The Jarrow location fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in their careers.

What Jobs

Contact Detail:

What Jobs Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Head of Business Relationship Management - Jarrow, NE32 3DP in Gateshead

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for the interview by researching the company and its culture. We want you to be able to speak their language and show how you can add value as the Global Head of Business Relationship Management.

Tip Number 3

Practice your pitch! We suggest you rehearse how you’d present your experience and skills relevant to the role. Make sure you can clearly articulate how you’ll strengthen IT-business relationships.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Global Head of Business Relationship Management - Jarrow, NE32 3DP in Gateshead

Business Relationship Management
IT Leadership
Technology Strategy
Stakeholder Management
Influencing Skills
Commercial Judgement
Financial Acumen

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Global Head of Business Relationship Management role. Highlight your experience in IT leadership and business relationship management, showing how you can be a strategic partner to the business.

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to influence stakeholders and deliver measurable outcomes. Use metrics where possible to illustrate your impact.

Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and ensure your communication is straightforward, reflecting the excellent communication skills we value at StudySmarter.

Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application gets the attention it deserves. We can't wait to see what you bring to the table!

How to prepare for a job interview at What Jobs

Understand the Business Landscape

Before your interview, take the time to research the company’s business model and its strategic goals. Familiarise yourself with their products and services, especially in relation to how IT can enhance these areas. This will help you articulate how you can be a valuable partner in achieving their objectives.

Showcase Your Leadership Skills

As a senior IT leader, it’s crucial to demonstrate your ability to influence and lead teams. Prepare examples of how you've successfully managed relationships and driven change in previous roles. Highlight your experience in shaping technology demand and investment, as this aligns closely with the job requirements.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you had to navigate complex stakeholder environments or manage conflicting priorities. Be ready to discuss how you approached these challenges and the outcomes you achieved.

Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts with non-technical stakeholders. Use concise language and avoid jargon to ensure your message resonates with everyone in the room.