Casual Matchday Steward - Hill Dickinson Stadium - Liverpool
Casual Matchday Steward - Hill Dickinson Stadium - Liverpool

Casual Matchday Steward - Hill Dickinson Stadium - Liverpool

Full-Time No home office possible
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What Jobs

At a Glance

  • Tasks: Join our team as a Matchday Steward, ensuring a safe and enjoyable experience for fans.
  • Company: Everton Football Club is a legendary name in sports, known for innovation and community spirit.
  • Benefits: Enjoy a vibrant matchday atmosphere while gaining valuable experience in event safety.
  • Why this job: Be part of an iconic club's journey at the new Hill Dickinson Stadium and make a difference.
  • Qualifications: Strong customer service skills are essential; previous experience in safety roles is a plus.
  • Other info: Must be 18+; flexible casual hours on matchdays; commitment to diversity and inclusion.

Casual Matchday Steward – Hill Dickinson Stadium – Liverpool Who are we : Everton Football Club is one of world sport\’s most respected and revered names – a by-word for innovation, professionalism and community. During the course of a glittering history spanning three centuries, we have been shaped and guided by our aspirational motto Nil Satis Nisi Optimum – nothing but the best is good enough. One of only three clubs to have been a founder member of both the Football League and Premier League, our Men’s Senior team has played more games in English football\’s top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners’ Cup. From the 2025/26 season, we will embark on an exciting journey at the state-of-the-art Hill Dickinson Stadium – a 52,888-capacity new home on the banks of Liverpool’s iconic River Mersey.In doing so, we remain committed to developing and supporting teams across our Men’s, Women’s and Academy set-ups that inspire and continue to compete at the highest level of the game. About the opportunity : We are looking to recruit for a variety of casual matchday stewarding roles, where you will provide a safe and friendly environment and offer support and guidance to our supporters at Hill Dickinson Stadium. You will be working as part of a large team of stewards, playing a key role in ensuring home and away supporters have the best matchday experience possible. The different roles we will be looking to fill across our casual steward population include: Crowd Stewards Exit Stewards Safeguarding Stewards Accessibility Stewards Pitch Security SIA Fanzone Stewards Support Team Stewards The successful candidates will need to have strong customer service skills, be able to work well in a team, and be able to perform under pressure in an ‘always on’ fast-paced environment. They will also need to continuously represent our club and our values, and provide a service befitting of our motto Nil Satis Nisi Optimum ( Nothing but the best is good enough)’. Who we are looking for: We are looking for people who will represent our club, our values and provide a Nil Satis Nisi Optimum service to our fans at all times. Ideally, but not essential, you will have previous experience in event, arena, stadium, public, and entertainment safety and be in training/working towards a NVQ Level 2 or Level 3 certificate in Spectator Safety. These position(s) are on a casual basis, working matchdays from the 2025/26 season. Due to the nature of this role, we can only accept applications from candidate above the age of 18. Everton Family Safer Recruitment Practices The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a requirement of our safer recruitment practices, this role will require either a Enhanced or Basic DBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found here This role is subject to both evidence and verification of relevant qualifications including proof of eligibility to work in the UK which will be discussed with you if your application is successful. Equity & Inclusion Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email – To support our pledge to diversify our organisation and through our commitment to the FA’s Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require. Location: Hill Dickinson StadiumSalary: 0Job Type: SeasonalJob Reference: LB HilCMSHDS

Casual Matchday Steward - Hill Dickinson Stadium - Liverpool employer: What Jobs

Everton Football Club is an exceptional employer, offering a vibrant work culture that prioritises community and inclusivity at the iconic Hill Dickinson Stadium in Liverpool. As a Casual Matchday Steward, you will be part of a dedicated team ensuring a safe and enjoyable experience for fans, with opportunities for personal growth and development in a dynamic environment that embodies our motto 'Nil Satis Nisi Optimum'. Join us in delivering excellence on matchdays while being part of a historic club that values its people and their contributions.
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StudySmarter Expert Advice 🤫

We think this is how you could land Casual Matchday Steward - Hill Dickinson Stadium - Liverpool

✨Tip Number 1

Familiarise yourself with Everton Football Club's history and values. Understanding our motto 'Nil Satis Nisi Optimum' will help you demonstrate your alignment with the club's commitment to excellence during any interactions.

✨Tip Number 2

Gain some experience in customer service or crowd management, even if it's informal. This will not only boost your confidence but also provide you with practical examples to discuss when networking or during interviews.

✨Tip Number 3

Network with current or former stewards at Hill Dickinson Stadium or similar venues. They can offer valuable insights into the role and may even provide tips on how to stand out in your application.

✨Tip Number 4

Be prepared to showcase your ability to work under pressure. Think of specific scenarios where you've successfully managed stressful situations, as this is crucial for a matchday steward role.

We think you need these skills to ace Casual Matchday Steward - Hill Dickinson Stadium - Liverpool

Strong Customer Service Skills
Teamwork
Ability to Work Under Pressure
Communication Skills
Conflict Resolution
Attention to Detail
Problem-Solving Skills
Knowledge of Safety Procedures
Event Management Experience
Adaptability
Time Management
Interpersonal Skills
Understanding of Crowd Control
Basic First Aid Knowledge

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casual Matchday Steward. Familiarise yourself with the different stewarding roles mentioned in the job description, such as Crowd Stewards and Exit Stewards.

Highlight Relevant Experience: If you have previous experience in event safety or customer service, be sure to highlight this in your application. Mention any relevant qualifications, like an NVQ Level 2 or Level 3 certificate in Spectator Safety, even if you're still in training.

Showcase Your Customer Service Skills: Since strong customer service skills are essential for this role, provide examples in your application that demonstrate your ability to work well with others and handle pressure in fast-paced environments.

Emphasise Your Commitment to Values: Everton Football Club values its motto 'Nil Satis Nisi Optimum'. Make sure to express your alignment with this ethos in your application, showcasing how you can contribute to providing the best matchday experience for supporters.

How to prepare for a job interview at What Jobs

✨Show Your Customer Service Skills

As a matchday steward, you'll be interacting with fans constantly. Highlight any previous experience in customer service and demonstrate your ability to handle various situations with a friendly and approachable attitude.

✨Understand the Role and Responsibilities

Familiarise yourself with the different stewarding roles available, such as crowd control and safeguarding. Being knowledgeable about these responsibilities will show your commitment and readiness for the position.

✨Emphasise Teamwork

This role requires working closely with a large team. Be prepared to discuss examples of how you've successfully collaborated with others in past roles, showcasing your ability to work well under pressure.

✨Align with Club Values

Everton Football Club values its motto 'Nil Satis Nisi Optimum'. Make sure to express your understanding of this ethos and how you can embody it in your role as a steward, ensuring fans have the best experience possible.

Casual Matchday Steward - Hill Dickinson Stadium - Liverpool
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