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For Companies At a Glance
- Tasks: Support sales teams with admin tasks, customer management, and reporting.
- Company: Join Enva, a company dedicated to environmental sustainability and career growth.
- Benefits: Enjoy competitive salary, holiday allowance, discounts, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a dynamic team culture.
- Qualifications: Basic education with strong numeracy and literacy; customer relationship experience preferred.
- Other info: Opportunities for travel and off-site work included.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for Business Support Executive at our site in Colwick. The successful candidate will be responsible for the day-to-day administrative support of the Sales and Account Management teams, ensuring the efficient handling and maintenance of reports, quotations, customer management, sales processes, call handling, and overall customer service.
Key Responsibilities
- Assist the Enva Account Managers with the highest level of administrative support.
- Provide internal account management to selected customers, building rapport and maintaining ongoing relationships.
- Coordinate and deliver monthly reporting for both customers and internal stakeholders as needed.
- Manage and report on inbound leads.
- Provide added value by optimising customer information (Site Waste Management Plans etc).
- Ensure data entered/provided to the salesforce is accurate and timely.
- Utilise CRM system and update with accurate information.
- Ensure commodity rebate data is accurate and timely.
- Constantly promote the highest level of customer care, service and responsiveness in all the work you do.
- Improve overall customer relations to ensure that Enva becomes the customers’ primary point of call.
- Ensure that all sales paperwork is received, processed and filed within agreed timescales.
- Work with other departments to ensure that the highest level of customer management is maintained.
- Help ensure the health & safety of all personnel within the company including yourself by your actions and reporting of issues by adhering to all company procedures.
- Carry out any other such reasonable job-related tasks as the company may require you to undertake from time to time.
This is not an exhaustive list. You may also be required to carry out any other duties as required by the business that you are qualified/trained in that meet the scope, spirit and purpose of this role.
Skills, Knowledge and Expertise
- Good standard of basic education (must have a high level of numeracy and literacy).
- Some knowledge of waste regulations.
- Understanding of HSE requirements.
- Excellent planning & organizational skills.
- Proven Customer Relationship or Account Management experience with regional or national accounts.
- Clean driving license.
- There is a requirement to work off site which may include travel to customer sites.
Why Work For Enva?
Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.
Examples of Company Benefits:
- A competitive salary in a growing company committed to our people.
- A competitive holiday allowance.
- Company pension scheme.
- Enhanced family friendly policies.
- Employee Assistance Program.
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
- Employee Life Insurance.
- Bike2Work scheme.
- Free on-site parking.
- Holiday Purchase Scheme.
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive - Nottingham
✨Tip Number 1
Familiarise yourself with CRM systems, as this role heavily relies on accurate data entry and management. If you have experience with specific platforms, be ready to discuss how you've used them to enhance customer relationships.
✨Tip Number 2
Brush up on your knowledge of waste regulations and HSE requirements. Being able to demonstrate your understanding of these areas will show that you're serious about the role and can contribute to the company's commitment to safety and compliance.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in the past. Highlighting your ability to build rapport and maintain ongoing relationships will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experiences where you've coordinated reports or managed multiple tasks simultaneously. This will demonstrate your capability to handle the day-to-day administrative support required for the role.
We think you need these skills to ace Business Support Executive - Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, customer relationship management, and any specific skills mentioned in the job description. Use keywords from the job posting to align your experience with what Enva is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills and experiences make you a perfect fit for the Business Support Executive position, and express your commitment to providing excellent customer service.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and any experience with CRM systems. If you have knowledge of waste regulations or HSE requirements, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at What Jobs
✨Know Your Role
Familiarise yourself with the key responsibilities of a Business Support Executive. Understand how your administrative skills can support the Sales and Account Management teams, and be ready to discuss specific examples from your past experience.
✨Demonstrate Customer Care
Prepare to showcase your customer service skills. Think of instances where you've built rapport with clients or resolved issues effectively, as this role emphasises maintaining strong customer relationships.
✨Highlight Organisational Skills
Since the role requires excellent planning and organisational skills, come prepared with examples of how you've successfully managed multiple tasks or projects simultaneously in previous positions.
✨Understand the Industry
Brush up on your knowledge of waste regulations and HSE requirements. Showing that you have a basic understanding of these areas will demonstrate your commitment to the role and the company’s mission.
