Business Development Manager - Fleet

As a remote based Business Development Manager your role will be responsible for a geographical area driven by postcode. They will take full responsibility for sales activity and driving organic mortgage lending from their individual territory. They will also be responsible for planning, developing and delivering the overall sales strategy for their area.

They will support brokers & intermediaries with Chetwood Bank sales training and development to ensure our business plan is delivered at the desired margin. They must possess a proven track record of delivering and achieving targets and objectives and driving business forward and enhancing growth.

• Deliver agreed mortgage loan completion and associated activity targets in accordance with pre-determined Key Performance Indicators and through provision of face to face and telephone support (through self and team) to channel partners.
• Utilise account development strategies to grow & develop partner relationships and create opportunities to deliver incremental, quality mortgage business.
• Prepare, maintain and deliver an account management plan for your key partners & implement a programme of review meetings to ensure constant review cycle (Research, Plan, Implement, Review).
• Identify new business opportunities as and when needed to ensure territory size is adequate to fulfil the banks’ lending requirements.
• Demonstrate full understanding of the brands product suite and sales process through successful completion of the induction programme and on-going training.
• Establish and maintain effective communication and relationships with all internal management, stakeholders and departments.
• Clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures.
• Ensure that all communications with intermediaries are professional and that they address any identified training that is required and deemed necessary to ensure compliance and due diligence being maintained.
• Ensure all communication to territory partners and intermediaries are delivered in a timely manner and that any relevant messages are embedded within key account contacts.
• Promote and develop awareness of products and proposition in our chosen markets to channel partners through attendance at events, meetings and roadshows.
• Contribute to product development by sharing ideas in order to generate new business through communications with line management and other key stakeholders e.g. Mortgage Product Manager.
• Provide feedback to Line Manager and relevant colleagues on any service issues that intermediaries raise, ensuring our service proposition is appropriately maintained.
• Deal effectively with queries and complaints in accordance with Bank guidelines and standards of service.
• Maintain the company’s compliance standards and own compliance training.

• 24 months previous experience working in a sales or account management role within the financial services industry is essential.
• 12 months previous experience in a mortgage related sales or account management role is desirable.
• Intermediate level skills in Microsoft Word and Excel are essential.
• Advanced knowledge of the mortgage market (products and regulation) is essential.
• Intermediate knowledge of mortgage distribution routes is desirable.

• Competitive salary.
• Incentive Bonus.
• Company Car Scheme.
• 25 days holiday PLUS your BIRTHDAY off.
• Pension contribution with Royal London.
• Life Assurance.
• Private medical, dental and optical health insurance with Axa.
• Hybrid working – Wrexham.
• Free breakfast available.

About Chetwood Bank: We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages.