At a Glance
- Tasks: Drive revenue growth and build strategic relationships with key agency clients.
- Company: Join Whalar, a leading independent Creator and Social agency transforming brands.
- Benefits: Enjoy flexible benefits, private medical insurance, and generous PTO.
- Other info: Collaborative culture with a focus on diversity, equity, and inclusion.
- Why this job: Be at the forefront of the Creator Economy and make a real impact.
- Qualifications: 10+ years in client leadership with strong relationship-building skills.
The predicted salary is between 70000 - 90000 £ per year.
Job Title
Client Business Lead
Work Location
London, Farringdon, (Hybrid with
3 days in office).
Whalar is the leading, most awarded, independent Creator and Social agency.
We transform brands into cultural drivers by unlocking the full creative power of Creators.
We go beyond the conventional social and influencer strategy.
We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.
With hubs in London, Berlin, New York, and Los Angeles, our reach is global.
About the role
The Client Business Lead is a senior commercial leadership role responsible for driving revenue growth across some of Whalar's most strategic agency partnerships.
You'll own a portfolio of key clients, shaping long-term growth strategies, strengthening executive relationships, and identifying new opportunities across our full suite of Creator Marketing solutions.
Success in this role requires equal parts commercial instinct, strategic thinking, and relationship leadership.
You'll work across industries and client categories, partnering closely with cross-functional teams to deliver exceptional client outcomes while staying at the forefront of the rapidly evolving Creator Economy.
If you're energized by growing businesses, solving complex client challenges, and helping global brands unlock the power of creators, we'd love to meet you.
Here’s what you’ll do day-to-day
- Own and grow a portfolio of key UK agency clients, delivering against ambitious revenue and profitability targets.
- Build trusted relationships with senior client stakeholders, becoming a strategic advisor who understands their business and long-term marketing goals.
- Identify and unlock new commercial opportunities across Whalar's full product offering, driving incremental revenue and long-term account growth.
- Partner with the Co-Heads of Client Accounts and New Business team to onboard new clients and ensure a seamless client experience from day one.
- Lead the development of innovative creator marketing strategies that deliver measurable business results and differentiate Whalar in the market.
- Own pipeline management, forecasting, and commercial planning, ensuring strong forecasting accuracy and healthy portfolio performance.
- Collaborate closely with Client Services, Business Affairs, Finance, Marketing, and other cross-functional teams to deliver exceptional client work while maintaining operational excellence.
- Champion the Creator Economy by bringing emerging trends, thought leadership, and new opportunities to clients through presentations, workshops, and strategic conversations.
- Represent Whalar confidently in client meetings, industry events, and presentations, helping strengthen our position as the market leader in Creator Marketing.
- Mentor and inspire internal teams, fostering a collaborative, commercially-minded culture focused on delivering outstanding client outcomes.
Here’s what we’re looking for
- 10+ years of experience in client leadership, account management, partnerships, or commercial roles within marketing, media, advertising, or the creator economy.
- A proven track record of growing strategic client relationships while consistently delivering against revenue and commercial targets.
- Strong commercial acumen with experience managing forecasts, pipelines, profitability, and complex client portfolios.
- Exceptional relationship-building skills with the ability to influence senior stakeholders and become a trusted business partner.
- Strategic thinker who can connect client challenges to innovative creator-led marketing solutions.
- Confident communicator and presenter, comfortable leading executive conversations, workshops, and industry discussions.
- Passion for the Creator Economy, social media, digital culture, and emerging marketing trends.
- A collaborative leader who thrives in cross-functional environments and enjoys developing high-performing teams.
- Adaptable, curious, and comfortable navigating changing priorities across multiple industries and client categories.
- Experience using AI-powered tools or emerging technologies to improve efficiency, insights, or client delivery is a plus.
Based in Farringdon, London, we embrace a flexible hybrid model. We ask our team to work from the office two to three days a week, with
Tuesday and Thursday serving as our "anchor days." These days are dedicated to collaborating in person and celebrating Whalar’s vibrant culture together
Our values
At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength.
Our people are our superpower.
A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth.
We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics.
We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.
The perks
Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.
- Private medical insurance
- Health cash plan
- 25 days of PTO + Sick days + Winter break
- Private pension scheme
- Monthly phone/internet reimbursement
- Professional development stipend
- New joiner's Home office allowance
- Enhanced maternity (up to 22 weeks) / paternity (up 16 weeks) leave
- Reduced fee gym membership (next to office location)
- Life Assurance
- Workplace Nursery Scheme
- Volunteer days
- Social programs
Client Business Lead in London employer: Whalar Group
Whalar is an exceptional employer that champions a vibrant and inclusive work culture, offering employees the opportunity to thrive in a dynamic environment while collaborating with renowned brands. With a strong focus on professional growth, Whalar provides flexible benefits, comprehensive health plans, and generous leave policies, ensuring that team members feel valued and supported. Located in the heart of Farringdon, London, the company fosters creativity and innovation, making it an ideal place for those looking to make a meaningful impact in the Creator Economy.
StudySmarter Expert Advice🤫
We think this is how you could land Client Business Lead in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Whalar Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Whalar Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Whalar Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Whalar Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Business Lead in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Whalar Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Whalar Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about Whalar Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Whalar Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Whalar Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Whalar Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
