At a Glance
- Tasks: Lead client relationships and drive revenue growth for key UK accounts.
- Company: Join Whalar, a top independent Creator and Social agency transforming brands.
- Benefits: Enjoy private medical insurance, generous PTO, and professional development opportunities.
- Other info: Embrace a diverse and inclusive culture with excellent career growth potential.
- Why this job: Make an impact in the Creator Economy while working with major global brands.
- Qualifications: 10+ years in agency experience with strong leadership and strategic thinking skills.
The predicted salary is between 70000 - 90000 £ per year.
Job Title
Team Business Lead
Work Location
London, Farringdon – Hybrid with 3 days in office. Tuesday and Thursday are anchor days.
Start Date
ASAP
About the role
Whalar is the leading, most awarded, independent Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators. We go beyond the conventional social and influencer strategy, using technology and methodology to tap into the pulse of communities, uncover nuances that move culture, and connect brands in unforgettable ways. With hubs in London, Berlin, New York, and Los Angeles, our global reach spans clients such as Diageo, eBay, Nike, Oatly, Skyscanner, Twinings, Uber, and Vodafone. Learn more: https://www.whalar.com/.
Day‑to‑day responsibilities
- Client Leadership & Revenue Growth
- Drive revenue growth and lead senior client relationships across a portfolio of key UK accounts.
- Collaborate with the Senior Business Lead Director and Client Services Director to plan, develop, and execute strategies that maximise portfolio growth.
- Allocate incoming new client responsibilities between yourself and the supporting Senior Business Lead to ensure balanced management.
- Monitor Pod performance against goals and adjust strategies as necessary.
- Client Onboarding and Relationship Management
- Partner with Business Development to onboard new clients into the Pod, building long‑term, profitable, and trusted relationships.
- Engage with Marketing Procurement teams to establish sustainable commercial models that deliver value for both clients and the business.
- Sales Pipeline and Profitability Management
- Manage the Pod sales pipeline, ensuring excellent forecasting and pipeline hygiene.
- Review monthly campaign profitability and implement plans to maximise ROI.
- Operational Excellence
- Collaborate with Business Affairs and Finance to keep partnership programme paperwork accurate and up to date.
- Work with the Pod CS Director and Senior Business Lead to establish a business rhythm that prioritises team resources and fosters collaboration.
- Strategic Leadership and Innovation
- Lead the development of innovative, market‑leading strategies that differentiate Whalar and deliver exceptional client outcomes.
- Stay ahead of emerging trends in the Creator Economy and proactively offer creative business solutions to clients.
- Organise and lead Creator Economy learning sessions, leveraging the broader Whalar team to inspire and educate clients.
What we're looking for
- 10+ years agency or platform experience focused on business development.
- Strong experience in creative advertising partnerships at a senior level, including leading contractual negotiations. Experience at an Influencer, Social, PR or Creative agency or Platform is preferred.
- Strategic thinker capable of seeing the big picture and using data effectively to drive decision‑making.
- Appreciation of creativity and culture with a deep understanding of creator marketing within the broader marketing ecosystem.
- Excellent communicator and active listener, with a natural storytelling ability to build trust and rapport with stakeholders at all levels.
- Demonstrable team management and leadership experience.
- High EQ with a growth mindset; the capacity to adapt to changing market conditions and business needs.
Our values
At Whalar, diversity, equity, and inclusion (DEI) form the foundation of our culture. We champion respect, empathy, and belonging, hiring individuals of all backgrounds and empowering them to thrive, challenge stereotypes, and break societal barriers.
The perks
- Private medical insurance
- Health cash plan
- 25 days of PTO, sick days, and winter break
- Private pension scheme
- Monthly phone/internet reimbursement
- Professional development stipend
- Home office allowance for new joiners
- Enhanced maternity (up to 22 weeks) and paternity (up to 16 weeks) leave
- Reduced fee gym membership (near office)
- Life assurance
- Workplace nursery scheme
- Volunteer days
- Social programmes
Business Lead, Client Services employer: Whalar Group
Whalar is an exceptional employer that champions a vibrant and inclusive work culture, offering employees the opportunity to thrive in a dynamic environment while collaborating with renowned brands. With a strong focus on professional growth, Whalar provides flexible benefits, comprehensive health plans, and generous leave policies, ensuring that team members feel valued and supported. Located in the heart of Farringdon, London, the company fosters creativity and innovation, making it an ideal place for those looking to make a meaningful impact in the Creator Economy.
StudySmarter Expert Advice🤫
We think this is how you could land Business Lead, Client Services
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Whalar Group!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Lead, Client Services
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Whalar Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Whalar Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Whalar Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
