At a Glance
- Tasks: Provide top-notch customer service and maintain store standards while working independently or in a team.
- Company: Join WHSmith, a growing brand with a rich heritage and a focus on customer experience.
- Benefits: Enjoy competitive pay, employee discounts, pension scheme, and support for your wellbeing.
- Other info: Flexible shifts available in a supportive and inclusive work environment.
- Why this job: Be part of a dynamic team that makes every journey better for customers.
- Qualifications: Passion for customer service and strong communication skills are essential.
The predicted salary is between 20000 - 26000 £ per year.
As a Stockroom Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Shifts available: This is a full time role working five days out of seven 14:00 - 23:00. This is a physically demanding role.
What being a Stockroom Assistant is all about:
- Working Independently or as part of a team
- Transferring stock from delivery to stockroom
- Use of Electric pump trucks
- Moving stock from the stockroom to airside store units
- Delivering an exceptional customer service to all our customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily
- Being part of a team and supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Stockroom - Sales Assistant employer: WH Smith
WHSmith is an excellent employer that values its employees by fostering a supportive and inclusive work culture. As a Stockroom Assistant, you will enjoy competitive benefits including a pension scheme, employee discounts, and an Employee Assistance Programme to support your wellbeing. With opportunities for personal growth and a commitment to exceptional customer service, WHSmith is dedicated to making every journey better for both customers and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom - Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. We recommend rehearsing your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your passion! During the interview, share specific examples of how you've delivered exceptional customer service in the past. This will demonstrate your commitment to making every customer's journey better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Stockroom - Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer experiences. Share any relevant examples that highlight your enthusiasm and commitment to making customers happy!
Highlight Teamwork and Independence:We value both teamwork and the ability to work independently. Make sure to mention any experiences where you've successfully collaborated with others or taken initiative on your own. This will show us you're a great fit for our Stockroom Assistant role!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at WH Smith
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Stockroom Assistant entails. Familiarise yourself with tasks like transferring stock, using electric pump trucks, and maintaining store standards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key, think of examples from your past experiences where you went above and beyond for customers. Be prepared to discuss how you can contribute to creating a welcoming environment and ensuring customers have a fantastic experience in-store.
✨Demonstrate Team Spirit
This role requires both independent work and teamwork. Be ready to share instances where you've successfully collaborated with others or taken initiative on your own. Highlighting your adaptability and motivation to support colleagues will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within WHSmith. This not only shows your interest but also helps you gauge if this is the right fit for you.
