At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards while working independently or in a team.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, pension scheme, and wellness support.
- Other info: Flexible hours available, with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
We are looking to fill 2 vacancies at WHSmith St Helens Hospital for 12 and 8 hours per week. Both roles will require the successful candidates to be available in the afternoons Monday - Friday, as the store does not trade weekends. They must also be able to work overtime to cover holidays. The selected persons must be willing to lone work and hold keys for the store once trained.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant in St Helens employer: WH Smith
WHSmith St Helens Hospital is an excellent employer that prioritises exceptional customer service and a supportive work culture. With flexible hours, opportunities for overtime, and a range of employee benefits including discounts and an Employee Assistance Programme, we ensure our team members feel valued and empowered to grow. Join us in making every journey better while enjoying a rewarding career in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in St Helens
✨Tip Number 1
Get to know WHSmith and what they stand for! Familiarise yourself with their values and customer service approach. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! As a Sales Assistant, you'll need to interact with customers and colleagues confidently. Try role-playing scenarios with friends or family to get comfortable with different situations you might face in-store.
✨Tip Number 3
Be ready to showcase your adaptability! WHSmith values flexibility, so think of examples from your past experiences where you've had to adjust to meet goals or tackle unexpected challenges. This will demonstrate your ability to thrive in a dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the WHSmith team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Assistant in St Helens
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Sales Assistant role. Highlight your ability to work independently and as part of a team, as well as your adaptability to meet company goals.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team at WHSmith.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WH Smith
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, especially their commitment to exceptional customer service and inclusivity. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will demonstrate your passion for creating exceptional experiences.
✨Be Ready to Discuss Teamwork
Since the role involves working both independently and as part of a team, be prepared to discuss how you’ve successfully collaborated with others in previous jobs. Highlight your communication skills and adaptability, as these are key traits they value.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
