At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy, inviting store.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Barista you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Barista is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
Hours and Shifts:
Monday, Tuesday, Wednesday 0530-0930.
Barista Costa Coffee in Southampton employer: WH Smith
WH Smith in Lower Porthkerry is an excellent employer, offering a vibrant work culture that prioritises customer service and employee satisfaction. With competitive salaries, a pension scheme, and generous retail discounts, employees are encouraged to grow and develop their skills in a supportive environment, making it a rewarding place to work for those passionate about delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Barista Costa Coffee in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out WHSmith's social media and website. Understanding their values will help you connect with the team and show you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll need to deliver exceptional service. Role-play with a friend or family member to get comfortable handling different customer scenarios and showcasing your passion for making their experience great.
✨Tip Number 3
Be ready to talk teamwork! WHSmith values collaboration, so think of examples where you've worked well with others. Share how you supported colleagues in previous roles, as this will highlight your adaptability and commitment to achieving fantastic results together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the WHSmith family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Barista Costa Coffee in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through! We want to see how excited you are about creating exceptional experiences for our customers.
Be Yourself:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your unique voice come through!
Highlight Teamwork:Since being part of a team is key for us, make sure to mention any experiences where you’ve worked well with others. We love to see how you support your colleagues!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with WHSmith!
How to prepare for a job interview at WH Smith
✨Know Your Coffee
Familiarise yourself with different coffee types and brewing methods. Being able to discuss your favourite drinks or share a fun fact about coffee can show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with what they’re looking for.
✨Team Player Attitude
Be ready to talk about your experience working in teams. Highlight how you support colleagues and contribute to a positive work environment, as teamwork is key in a busy café setting.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your understanding of the store standards and shows that you take the opportunity seriously.
