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- Tasks: Deliver exceptional customer service and maintain store standards at Edinburgh Airport.
- Company: Join WHSmith, a growing brand with a rich heritage in travel retail.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive wellbeing programme.
- Other info: Flexible morning shifts with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer service and ability to work independently or in a team.
The predicted salary is between 20000 - 25000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Shift Times are 04:00-12:30 and 04:30-13:00 Monday-Friday.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
- Photographic ID i.e. passport or UK Driving Licence.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant - Edinburgh Airport - Mornings employer: WH Smith
Contact Detail:
WH Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Edinburgh Airport - Mornings
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! Since you'll be working in an airport environment, make sure you look smart and professional for your interview. First impressions matter, and we want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Let’s get you on board!
We think you need these skills to ace Sales Assistant - Edinburgh Airport - Mornings
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see how you can make our customers' experiences memorable, so share any relevant experiences that highlight your passion!
Tailor Your Application: Make sure to customise your application to fit the Sales Assistant role at WHSmith. Mention specific skills and experiences that align with the job description, like teamwork and adaptability, to show us you're the perfect fit for our store.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great candidate. Highlight your key achievements and skills without rambling on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires working both independently and as part of a team. Prepare to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a team goal, and be ready to highlight your communication skills.
✨Understand the Store Standards
Familiarise yourself with WHSmith's store standards and visual merchandising practices. During the interview, express your enthusiasm for maintaining high standards and how you can contribute to creating an inviting shopping environment.
✨Be Ready for Background Checks
Since this position requires an airport pass, be prepared to discuss your references and any gaps in your employment or education history. Have your photographic ID ready and ensure you understand the importance of the Criminal Records Bureau Check.