At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and wellness support.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
This role is 20 hours per week across 4 or 5 days a week out of 7 and will be mixed days weekly.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant - 20 hours pw employer: WH Smith
WHSmith is an excellent employer that values its employees by fostering a supportive and inclusive work culture. As a Sales Assistant, you will enjoy a range of benefits including competitive pay, a pension scheme, and employee discounts, alongside opportunities for personal growth and development. With a focus on exceptional customer service and teamwork, WHSmith provides a rewarding environment where you can thrive while contributing to making every journey better for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 20 hours pw
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so be prepared to discuss how you've supported colleagues in previous roles. Highlighting your adaptability will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant - 20 hours pw
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this aligns perfectly with what we value at WHSmith.
Highlight Teamwork Skills:We love a good team player! Make sure to mention any experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work. It shows us you can support your colleagues and contribute to a positive store environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality come through, so don’t be afraid to let your voice shine while keeping it professional!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can create exceptional experiences for customers and be ready to share examples of when you've done this in the past. This will show your passion for providing great service.
✨Showcase Team Spirit
Since teamwork is crucial for this role, prepare to discuss how you’ve successfully worked with others in previous jobs. Highlight any specific instances where you supported colleagues or contributed to a team goal, as this will demonstrate your ability to fit into their culture.
✨Be Ready for Stock and Display Questions
Familiarise yourself with stock replenishment and visual merchandising concepts. You might be asked how you would keep the store tidy and inviting. Think of practical examples or ideas you could bring to the role that align with their high standards.
✨Adaptability is Key
The job requires flexibility, so be prepared to discuss how you handle change and adapt to new situations. Share stories that illustrate your ability to meet company goals and adjust to different demands, which will show you’re the right fit for their dynamic environment.
