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- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic airport environment.
- Company: Join WHSmith, a growing brand with a rich heritage in travel retail.
- Benefits: Enjoy competitive pay, employee discounts, and support for your wellbeing.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer service and ability to work both independently and as part of a team.
- Other info: Flexible hours with opportunities for growth in a vibrant setting.
The predicted salary is between 10 - 13 £ per hour.
Working hours: 15 hours per week, working Saturdays and Sundays. Alternating weekly between 5am-1pm and 1pm-9pm.
As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant in Paisley employer: WH Smith
Contact Detail:
WH Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant in Paisley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, especially in a customer-facing role like a Sales Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Airside - Sales Assistant in Paisley
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone above and beyond to make a customer's day better!
Highlight Your Team Spirit: We value teamwork, so make sure to mention any times you've worked well with others. Whether it's in a previous job or during a group project, show us how you can contribute to our fantastic team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Understand the Brand
Familiarise yourself with WHSmith's values and products. Knowing their mission to enhance customers' journeys will help you align your answers with what they stand for. Mention any personal experiences with their stores or products to make your connection more genuine.
✨Prepare for the Practicalities
Since this role involves stock replenishment and maintaining store standards, think about how you would keep the store tidy and inviting. You might even want to prepare some ideas on visual merchandising that could enhance the shopping experience. This shows initiative and a proactive attitude!