At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards while working in a dynamic team.
- Company: Join WHSmith, a growing brand with a rich heritage and a focus on customer experience.
- Benefits: Enjoy competitive pay, employee discounts, pension scheme, and support for your wellbeing.
- Other info: Flexible hours available, perfect for students looking to gain experience.
- Why this job: Be part of a team that makes every journey better for customers and colleagues alike.
- Qualifications: Passion for customer service and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sunday + 1 Day in Week in Newbridge employer: WH Smith
WHSmith is an excellent employer, particularly for those seeking a rewarding role as a Sales Assistant in a dynamic airport environment. With a strong focus on employee wellbeing, we offer competitive salaries, a pension scheme, and generous employee discounts, alongside unique opportunities for personal growth and development within our expanding retail network. Our inclusive work culture fosters teamwork and celebrates individual contributions, ensuring that every team member feels valued and empowered to deliver exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday + 1 Day in Week in Newbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Be ready to demonstrate teamwork! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in the past. Share specific instances where you supported your colleagues to achieve great results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Sunday + 1 Day in Week in Newbridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating exceptional experiences for our customers!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve delivered fantastic service or worked as part of a team – we love that!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team.
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Demonstrate Your Passion for the Brand
Research WHSmith and its values. Show genuine enthusiasm for their products and services during the interview. Mention any personal experiences you've had with the brand that made an impact on you, as this will resonate well with the interviewers.
✨Prepare for the Practicalities
Since this position involves stock replenishment and maintaining store standards, be ready to discuss how you would keep the store tidy and inviting. You might even want to think about visual merchandising techniques and how they enhance the shopping experience.
