At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards at Manchester Airport.
- Company: Join WHSmith, a growing brand with a rich heritage in travel retail.
- Benefits: Earn £12.75 per hour, enjoy employee discounts, and access wellness support.
- Other info: Flexible weekend hours with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer service and ability to work independently or in a team.
The predicted salary is between 12 - 12 € per hour.
Salary - £12.75 Per Hour
Contract Type - Part Time / Permanent
Hours Per Week - 16 Hours
Working Days - Weekends
Working Times - Flexible. Earliest start 6am, latest finish 10pm
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Weekend Airport Sales Assistant in Manchester employer: WH Smith
WHSmith is an excellent employer for those seeking a rewarding role as a Weekend Airport Sales Assistant at Manchester Airport. With a strong commitment to employee wellbeing, we offer competitive pay, flexible working hours, and a range of benefits including a pension scheme, paid annual leave, and exclusive discounts. Our inclusive work culture fosters personal growth and teamwork, ensuring that every employee feels valued and empowered to contribute to our mission of enhancing every journey.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Airport Sales Assistant in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking the part can set the tone for a great conversation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you top of mind as they make their decision.
We think you need these skills to ace Weekend Airport Sales Assistant in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond for customers, as this is what we value at WHSmith.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Use keywords from the job description to show that you understand what we’re looking for in a candidate.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to see your personality too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
WHSmith values teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. This will show that you're not just a lone wolf but someone who thrives in a collaborative environment.
✨Demonstrate Your Adaptability
The job requires flexibility, especially with varying hours. Be ready to talk about times when you've had to adapt to changes or unexpected situations. Highlighting your ability to stay calm and effective under pressure will impress the interviewers.
✨Research WHSmith and Its Values
Familiarise yourself with WHSmith's mission and values, especially their focus on enhancing customer journeys. Mentioning specific partnerships or initiatives during your interview can show that you're genuinely interested in the company and its goals.
