At a Glance
- Tasks: Lead high-energy shifts, support your team, and create memorable customer experiences.
- Company: Join Grindsmith, a vibrant Manchester-born coffee brand at Manchester Airport.
- Benefits: Enjoy staff discounts, free meals, flexible hours, and career growth opportunities.
- Why this job: Be part of a dynamic team in a buzzing airport environment with no two days the same.
- Qualifications: Experience in retail or hospitality leadership; passion for coffee and great service.
- Other info: Free car parking and supportive team culture await you!
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader at Grindsmith, you lead by doing. You'll run high-energy shifts, support a brilliant team, and make sure every customer leaves with an experience worth remembering. With a focus on service, quality, and culture, you help bring our brand to life, every day.
Opening hours Monday - Sunday, fully flexible to include weekends.
Why join Grindsmith?
- Be part of a bold, new Manchester-born coffee brand
- Work in a buzzing airport location where no two days are the same
- Grow with us—development opportunities and career progression
- Enjoy staff discounts, partner perks, and a free meal and drink every shift
- Be yourself in a vibrant, values-led workplace
- Free Car Park - On shift
- Un Sociable Hours Pay - Uplift
What you’ll be doing:
- Leading shifts and creating a positive, high-performing team environment
- Coaching your team on the floor and celebrating wins together
- Keeping things running smoothly—stock, safety, service, and smiles
- Serving up top-notch coffee, food, and hospitality
- Living and breathing the Grindsmith values, every single shift
What we’re looking for:
- Experience leading teams in retail or hospitality
- A calm, confident communicator who brings people together
- A sharp eye for detail and a love for quality
- Someone who thrives on solving problems and planning ahead
- A passion for craft coffee, great food, and warm, authentic service
- Super flexible team players who can roll with the airport rhythm and bring positive energy to every shift
- Previous Barista experience preferred but not essential for the right candidate
Airport Vetting Requirements
Due to the location of this role airside at Manchester Airport, all candidates must pass aviation security clearance. This includes:
- A valid passport
- A complete 5-year history (employment, education, travel, or volunteering)
- A criminal record check (DBS)
We will guide you through the vetting process and support you in submitting the necessary documentation.
Why Grindsmith @ WHSmith
Grindsmith is a values-led, independent coffee brand rooted in Manchester. Paired with WHSmith's rich heritage and innovative approach to travel retail, this collaboration brings together craft, community, and decades of experience to create something truly unique.
Shift patterns that suit airport hours, with a supportive team around you. Free car parking onsite at Manchester Airport while at work. A strong development culture and opportunities to grow within the business. Staff discount, partner perks, plus free a meal and drink while working in a vibrant workplace where you can truly be yourself.
New Opening Grindsmith Cafe in Manchester employer: WH Smith
Contact Detail:
WH Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Opening Grindsmith Cafe in Manchester
✨Tip Number 1
Get to know Grindsmith! Research the brand, its values, and what makes it tick. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Grindsmith. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past experiences that highlight your skills and how you embody the Grindsmith values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Grindsmith family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace New Opening Grindsmith Cafe in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for coffee and hospitality shine through. We want to see that you’re excited about being part of the Grindsmith family and how you can contribute to our vibrant culture.
Tailor Your Experience: Make sure to highlight any relevant experience you have in leading teams or working in fast-paced environments. We’re looking for calm, confident communicators, so share examples that showcase your skills in these areas.
Be Authentic: We value authenticity at Grindsmith, so don’t be afraid to be yourself in your application. Share your unique story and what makes you a great fit for our team. We want to know the real you!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team at Manchester Airport!
How to prepare for a job interview at WH Smith
✨Know the Grindsmith Values
Before your interview, take some time to familiarise yourself with Grindsmith's values. They’re all about service, quality, and culture, so think about how your own experiences align with these principles. Be ready to share examples of how you've embodied similar values in your previous roles.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare specific examples of when you've successfully led a team in a high-energy environment. Highlight your coaching style and how you celebrate team wins, as this will resonate well with the interviewers.
✨Emphasise Flexibility and Problem-Solving
Working at an airport means things can change quickly. Be prepared to discuss how you handle unexpected situations and maintain a positive atmosphere. Share stories that showcase your adaptability and problem-solving skills, especially in fast-paced settings.
✨Passion for Coffee and Customer Service
Grindsmith is all about craft coffee and authentic service. Make sure to express your passion for coffee and hospitality during the interview. If you have any barista experience, even if it's minimal, mention it! Show them that you’re excited about creating memorable customer experiences.