Cafe - Barista in Manchester

Cafe - Barista in Manchester

Manchester Full-Time No home office possible
WH Smith
As a Barista at Smith’s Family Kitchen you’ll provide exceptional customer service and as part of a team to deliver our fantastic store standards. Smith’s Family Kitchen offers over 40 beverage options that are hot, cold, and iced as well as offering fresh baked products in store, patisserie items, hot breakfast, and lunch on the go Smith’s Family Kitchen prides itself on supporting the local community and giving back to its customers with a wealth of offers. What being a Barista is all about? Interact with customers to understand their favourite food and beverage preferences so they get the best experience on every visit Deliver ‘best in town’ standards through presentation standards, availability Have great product knowledge to sell and recommend our products and services to your customers. Proactively engage with customers to understand their needs and make recommendations Working as part of a winning Team: pulling together with other members in the team to adapt to what can be a changing fast pace environment. What our Stores would love to see. A passion for providing a great customer experience in your stores by Crafting Great coffee with your passion and energy for that Perfect Blend Good communication skills and Listening skills to understand then customers needs Great organisation skills plus strong attention to detail Able to work as part of a team, supporting your colleagues and helping to deliver the daily activities How we reward our teams: We know you’ll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays Hourly paid 6.6 weeks including bank holidays and employee discounts (up to 50%), we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WH Smith

Contact Detail:

WH Smith Recruiting Team

How to prepare for a job interview at WH Smith

✨Know Your Brews

Familiarise yourself with the different beverages Smith’s Family Kitchen offers. Be ready to discuss your favourite drinks and how you would recommend them to customers. Showing genuine enthusiasm for coffee and other beverages can really impress the interviewers.

✨Customer Connection

Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer. Being able to share a story about how you engaged with a customer and met their needs will show that you understand the importance of a great customer experience.

✨Team Spirit

Smith’s Family Kitchen values teamwork, so be ready to talk about your experiences working in a team. Share specific instances where you collaborated with others to achieve a goal or adapt to a fast-paced environment. Highlighting your ability to support colleagues will resonate well.

✨Attention to Detail

Since presentation standards are key, think of ways you can showcase your attention to detail. You might want to mention any past experiences where you ensured high standards in your work. This could be anything from food presentation to maintaining cleanliness in a busy environment.

Cafe - Barista in Manchester
WH Smith
Location: Manchester

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