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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible 15-hour weekend role with great career growth opportunities.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 12 - 14 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
This is a 15 hour per week weekend vacancy.
Sales Assistant Weekends in London employer: WH Smith
Contact Detail:
WH Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Weekends in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so be prepared to discuss how you've supported colleagues in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant Weekends in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Highlight Teamwork Skills: We love a team player! Make sure to mention any past experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work. It shows us you can support your colleagues and contribute to a positive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences easily, so make it easy for us to see why you’d be a great fit for the Sales Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so get clicking!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you handled a tricky situation. Being able to share specific examples will show your passion for providing exceptional service.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be ready to discuss how you’ve collaborated with others in the past. Prepare a few anecdotes that highlight your ability to support colleagues and contribute to a positive team environment.
✨Demonstrate Your Adaptability
WHSmith values adaptability, so think of instances where you had to adjust to new situations or changes in the workplace. Share how you managed those transitions and what you learned from them to show you're ready to meet company goals.
✨Get Familiar with WHSmith's Offerings
Do some research on WHSmith’s products and services, especially their partnerships with brands like M&S and Costa Coffee. Being knowledgeable about what they offer will not only impress your interviewers but also help you understand how you can contribute to enhancing the customer experience.