Creative Artworker in London

We are looking for a Creative Artworker to join our in-house studio team at our Travel Retail Head Office in Aldgate, Central London. This is an all-rounder role at the heart of a fast-paced retail studio. You’ll produce accurate, brand-compliant artwork across in-store POS, digital out-of-home (DOOH) screens, master template roll-outs and B2B documents — delivering high volumes of work to tight deadlines across our WHSmith UK campaign Cycles. It suits a technically strong artworker who brings creative input to their work and takes real pride in getting the detail right, every time.

What you'll do

• You’ll produce best-in-class, print- and pixel-ready artwork across in-store POS, large-format graphics and digital screen (DOOH) formats, delivering at pace and at volume across our WHSmith UK Cycles.
• You’ll roll out approved master POS templates accurately and at scale, adapting them to spec while keeping every asset on-brand and technically correct.
• You’ll create and artwork B2B and large-format documents — such as tender submissions and bids for new stores — building polished, accurate layouts that help win new business.
• You’ll set up digital screen artwork to exact specifications, with pixel-perfect accuracy across a range of screen sizes and formats.
• In-store briefs will cover a range of key customer moments (e.g. Halloween, Mother’s Day, Diwali, Eid and local marketing events), and you’ll bring creative input to your artwork where the brief allows.
• You’ll work closely with the Studio Manager and follow the agreed approval and sign-off process for all work, implementing any remedial actions swiftly.
• You’ll provide troubleshooting and find practical solutions for technical artwork challenges.
• You’ll follow file-naming conventions and store all assets correctly on the server under controlled permissions, so everything stays archived and accessible.
• You’ll ensure all assets follow the correct formats, sizes and brand guidelines for WHSmith and its sub-brands.

Who you are

• Confident all-rounder, equally comfortable on POS, DOOH, master template roll-outs and B2B documents.
• Have strong print production and digital artwork knowledge, and you understand how to prepare files correctly for each output.
• Experienced in rolling out approved master templates accurately and at scale, adapting to spec without losing brand consistency.
• You have experience working on large-format B2B documents such as annual reports or tender submissions to bid for new stores.
• You bring creative input to your artwork and have your finger on the pulse of current design trends.
• Attention to detail is excellent, with strong typographic and layout skills.
• You can manage workload in a demanding, fast-paced environment, delivering accurate, high-quality work under time pressure.
• Strong collaborator, working well with the wider studio team and marketing colleagues.
• Your understanding of Adobe Creative Cloud (InDesign, Illustrator and Photoshop) is strong and you’re a confident Mac user.
• You’ve got 3–5 years’ experience within a studio environment (agency or in-house).

What we can offer you

• Competitive salary
• Annual bonus based on company and personal performance
• Hybrid working model from home and in the office
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
• Finish at 4pm on a Friday
• Competitive pension contribution
• Staff discount card for stores and online

Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

For UK and International Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It’s perfect for people who are happy to use their initiative and embrace life outside their comfort zone.