At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy competitive pay, discounts, and support for your wellbeing.
- Other info: Flexible hours and opportunities for personal growth.
- Why this job: Be part of a dynamic team making every journey better.
- Qualifications: Passion for customer experience and teamwork.
The predicted salary is between 10 - 12 € per hour.
This position runs from 1st June - 31st August 2026, must be fully flexible between 3am and 11pm, 7 days a week. As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Arrivals - Sales Assistant - Summer Temp in Liverpool employer: WH Smith
WHSmith is an excellent employer, particularly for those seeking a dynamic role as a Sales Assistant in the vibrant airport environment. With a strong commitment to employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, all while fostering a supportive and inclusive work culture that encourages personal growth and teamwork. Join us in making every journey better, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Arrivals - Sales Assistant - Summer Temp in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability between 3am and 11pm, as well as your willingness to work weekends. This shows you're ready to jump in and support the team whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Arrivals - Sales Assistant - Summer Temp in Liverpool
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it show while keeping it professional!
Highlight Teamwork Skills:Since being part of a team is crucial for this role, make sure to mention any experiences where you’ve successfully collaborated with others. We love seeing how you can contribute to our fantastic store standards together with your colleagues.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
Since the role is all about delivering exceptional customer service, brush up on key customer service principles. Think about how you would handle different customer scenarios and be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This position requires working both independently and as part of a team. Be prepared to discuss your experiences in teamwork. Share specific instances where you supported colleagues or contributed to a team goal, highlighting your adaptability and motivation.
✨Demonstrate Flexibility
With the need for flexibility between 3am and 11pm, it’s important to convey your willingness to work varied hours. Mention any previous roles where you had to adapt your schedule and how you managed that effectively.
✨Prepare for the Airport Requirements
Make sure you have your references and ID ready, as these are crucial for the role. Familiarise yourself with the process of obtaining an airport pass and be ready to discuss your background and how it meets the five-year reference requirement.
