At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and wellness support.
- Other info: Flexible hours with opportunities for personal growth.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
Role details: 15 hour contract. 5 set working days: Mon-Fri: 16:15 - 19:15. Must be available for 7am opens/7pm closes based on sickness/holiday.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales assistant - 15 hours (weekday) in Ipswich employer: WH Smith
WHSmith is an excellent employer that values its employees by fostering a supportive and inclusive work culture. With a focus on exceptional customer service, team collaboration, and personal growth, employees enjoy benefits such as a pension scheme, paid annual leave, and exclusive discounts. Located in vibrant settings like airports and rail stations, WHSmith offers a dynamic environment where you can thrive while making every journey better for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales assistant - 15 hours (weekday) in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided exceptional service. Be ready to share these stories during your interview to demonstrate your passion for making customers happy.
✨Tip Number 3
Be adaptable! WHSmith values flexibility, so be prepared to discuss how you've handled changes or challenges in previous roles. Show them you're ready to jump in when needed, whether it's an early shift or helping out a colleague.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the WHSmith family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales assistant - 15 hours (weekday) in Ipswich
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone the extra mile to make a customer's day better!
Highlight Teamwork Skills:We value teamwork, so be sure to mention any times you've worked well with others. Whether it’s in a job or a group project, showing that you can collaborate effectively will make you stand out.
Be Adaptable:Since we need someone who can adapt to different situations, include examples of how you've handled changes or challenges in previous roles. This shows us you're ready for anything!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on board for an exciting journey with WHSmith!
How to prepare for a job interview at WH Smith
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant entails. Familiarise yourself with the key responsibilities like delivering exceptional customer service and maintaining store standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer experience is at the heart of this role, prepare examples from your past where you've gone above and beyond for customers. Whether it’s resolving an issue or creating a welcoming atmosphere, these stories will demonstrate your passion for providing great service.
✨Be Ready to Discuss Teamwork
As a Sales Assistant, you'll be part of a team. Think of times when you've successfully collaborated with others, whether in a work setting or during group projects. Highlighting your ability to communicate and support colleagues will show that you’re a team player.
✨Adaptability is Key
The job requires flexibility, especially with varying hours. Be prepared to discuss how you've adapted to changes in previous roles or situations. This will reassure the interviewer that you can handle the dynamic nature of retail work, especially during busy periods or staff shortages.
