At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards while working independently or in a team.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, pension scheme, and support for your wellbeing.
- Other info: Opportunities for growth in a vibrant environment at airports and other key locations.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Must be over 18, flexible with shifts, and passionate about customer experience.
The predicted salary is between 10 - 12 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Contract will be 10 hours P.W. Due to potential lone working, applicants must be over 18 years of age. Applicants must be fully flexible. Shifts range from 5am start to 8pm finish.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Landside - Sales Assistant in Inverness employer: WH Smith
WHSmith is an excellent employer, particularly for those seeking a dynamic role as a Sales Assistant in a vibrant airport environment. With a strong commitment to employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, all within a supportive and inclusive work culture that values teamwork and exceptional customer service. Join us to be part of a growing company that not only prioritises your professional development but also ensures you enjoy every moment of your journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Landside - Sales Assistant in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be flexible and adaptable! Since the role requires shifts from early morning to late evening, highlight your availability and willingness to work different hours. This shows you're ready to meet the company's needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Landside - Sales Assistant in Inverness
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone above and beyond to make someone's day better – we want to see that passion shine through!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role. Highlight your skills and experiences that align with our store standards.
Tailor Your Application:Make sure to customise your application for this specific role. Mention how your adaptability and teamwork skills can contribute to our fantastic store environment. We love seeing candidates who take the time to connect their experiences with what we’re looking for!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role involves working both independently and as part of a team. Prepare to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a team goal, as this will show you're a great fit for their culture.
✨Flexibility is Key
With shifts ranging from early mornings to late evenings, demonstrate your flexibility during the interview. Be honest about your availability and express your willingness to adapt to the needs of the store. This shows you're committed to the role.
✨Understand the Brand
Familiarise yourself with WHSmith's values and offerings, especially their focus on enhancing customer journeys. Mention any relevant products or services they provide that resonate with you. This shows genuine interest and that you've done your homework!
