At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy, inviting store.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy competitive pay, employee discounts, and wellness support.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Barista you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Barista is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams: We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Barista in Dundee employer: WH Smith
WHSmith is an excellent employer for Baristas, offering a vibrant work culture that prioritises exceptional customer service and teamwork. With competitive salaries, a comprehensive benefits package including employee discounts and an Employee Assistance Programme, we ensure our staff feel valued and supported in their personal and professional growth. Join us in our dynamic locations such as airports and rail stations, where you can be part of a company dedicated to making every journey better for our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out WHSmith's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll need to deliver exceptional service. Role-play with a friend or family member to get comfortable handling different customer scenarios. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well with others in the past. WHSmith values collaboration, so highlighting your ability to support colleagues will make you stand out as a great fit for their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining WHSmith. Plus, it’s super easy to do!
We think you need these skills to ace Barista in Dundee
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through! We want to see how excited you are about creating exceptional experiences for our customers.
Be Yourself:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your unique voice come across in your writing.
Highlight Teamwork:Since being a Barista involves working as part of a team, make sure to mention any relevant experiences where you've collaborated with others. We love seeing how you support your colleagues!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at WH Smith
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great cup. This shows your passion for the role and helps you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your commitment to creating a fantastic experience for customers.
✨Team Player Attitude
Be ready to talk about your experience working in teams. Highlight how you support colleagues and contribute to a positive work environment. WHSmith values teamwork, so showing that you can collaborate effectively will make you stand out.
✨Adaptability is Key
Think of instances where you had to adapt to changes or meet new challenges. Discuss how you handle fast-paced environments and changing priorities, as this is crucial in a busy store setting. Showing your flexibility will align with the company's goals.