At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards while working independently or in a team.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy employee discounts, paid leave, pension scheme, and wellness support.
- Other info: Flexible hours with training provided for barista skills.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams: We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
This Vacancy is to work for our Smith Family Kitchen, a coffee shop. The vacancy is 16hrs to work earlies, lates and weekends. Barista trained would be ideal but not necessary as training will be provided.
Main - Sales Assistant in Crumpsall employer: WH Smith
WHSmith is an exceptional employer that values its employees and fosters a supportive work culture, particularly in our vibrant Smith Family Kitchen coffee shop. With a focus on employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, alongside opportunities for personal growth and development. Join us in creating memorable experiences for our customers while being part of a diverse team that celebrates individuality and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Main - Sales Assistant in Crumpsall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so be prepared to discuss how you've supported colleagues in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family right from the start.
We think you need these skills to ace Main - Sales Assistant in Crumpsall
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone the extra mile to make someone's day better – it really helps us see your enthusiasm!
Highlight Teamwork Skills:We value teamwork here at WHSmith, so make sure to mention any times you've worked well with others. Whether it's in a previous job or a group project, showing that you can communicate and collaborate effectively is key.
Be Adaptable and Motivated:In your application, emphasise your ability to adapt to different situations and your motivation to achieve great results. We want to see that you're ready to meet our company goals and help us maintain high standards in the store.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team culture.
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you've handled difficult situations. This will show that you understand the importance of exceptional service, which is key for a Sales Assistant role.
✨Show Your Team Spirit
Be ready to discuss your experiences working in a team. WHSmith values collaboration, so share examples of how you've supported colleagues or contributed to a team goal. Highlighting your ability to work well with others will make you stand out.
✨Demonstrate Your Adaptability
Prepare to talk about how you've adapted to changes in previous jobs. Whether it’s adjusting to new stock or handling unexpected customer requests, showing that you can be flexible and meet company goals will resonate well with the interviewers.
✨Express Your Passion for the Brand
Research WHSmith and its values before the interview. Be ready to explain why you want to work there and how you align with their mission to enhance customers' journeys. A genuine passion for the brand will leave a positive impression.
