At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards at Bristol Airport.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, free travel, and a supportive wellbeing programme.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 12 - 13 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
Free travel on the A1 A3 and A4 bus, 25% off holiday parking, discounted daily meal deal, free staff parking.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant- Bristol Airport- Summer Vacancy 2pm-10:30pm 39hrs employer: WH Smith
WHSmith is an excellent employer that values exceptional customer service and teamwork, providing a supportive work culture where employees can thrive. With benefits like a pension scheme, paid annual leave, and employee discounts, along with a commitment to wellbeing through our Employee Assistance Programme, we ensure our team members feel valued and rewarded. Located in dynamic environments such as airports and rail stations, our employees enjoy unique opportunities for growth and development while contributing to making every journey better for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Airside - Sales Assistant- Bristol Airport- Summer Vacancy 2pm-10:30pm 39hrs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, and looking polished will show that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this chance!
We think you need these skills to ace Airside - Sales Assistant- Bristol Airport- Summer Vacancy 2pm-10:30pm 39hrs
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond for customers, as this is what we value at WHSmith.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. We want to see how you can contribute to our fantastic store standards and team spirit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WH Smith
✨Know Your Customer Service Basics
As a Sales Assistant, you'll be all about delivering exceptional customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer in the past.
✨Show Your Team Spirit
This role requires you to work both independently and as part of a team. Think of times when you've collaborated with others to achieve a goal. During the interview, highlight your ability to support colleagues and contribute to a positive team environment.
✨Demonstrate Your Adaptability
The job description mentions being adaptable to meet company requirements. Prepare to discuss situations where you've had to adjust quickly to changes or challenges. This will show that you're flexible and ready to tackle whatever comes your way.
✨Be Ready with Your References
Since you'll need to provide five years of continuous references, make sure you have these lined up before the interview. It shows you're organised and serious about the position. If you can, bring a list of your references to the interview to demonstrate your preparedness.
