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- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the vibrant team at Costa Coffee, a community-focused café.
- Benefits: Enjoy employee discounts, flexible hours, and a supportive work environment.
- Why this job: Be part of a fun team while crafting the perfect cup of coffee.
- Qualifications: Passion for customer service and teamwork skills are essential.
- Other info: Flexible shifts available, with opportunities for personal growth.
The predicted salary is between 11 - 16 £ per hour.
As a Barista at Costa Coffee, you'll provide exceptional customer service and work as part of a team to deliver our fantastic store standards. Costa Coffee offers over 40 beverage options that are hot, cold, and iced, as well as fresh baked products in store, patisserie items, hot breakfast, and lunch on the go. Costa Coffee prides itself on supporting the local community and giving back to its customers with a wealth of offers, loyalty, and NHS discounts.
What being a Barista is all about:
- Interact with customers to understand their favourite food and beverage preferences to ensure they have the best experience on every visit.
- Deliver 'best in town' standards through presentation standards and availability.
- Have great product knowledge to sell and recommend our products and services to customers.
- Proactively engage with customers to understand their needs and make recommendations.
Working as part of a winning Team:
- Pull together with other team members to adapt to a changing fast-paced environment.
We are looking for Baristas for various contracted hours from 8 to 20 hours per week, across a range of opening hours for our new Costa Kiosk.
What our Stores would love to see:
- A passion for providing a great customer experience by crafting great coffee with energy for that perfect blend.
- Good communication and listening skills to understand customers' needs.
- Great organisation skills plus strong attention to detail.
- Able to work as part of a team, supporting colleagues and helping to deliver daily activities.
How we reward our teams:
We know you'll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays (hourly paid 6.6 weeks including bank holidays), and employee discounts (up to 50%), we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether it's a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.
Cafe - Barista Costa in Birmingham employer: WH Smith
Contact Detail:
WH Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe - Barista Costa in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, check out Costa Coffee's values and what they stand for. This way, you can show off your passion for their mission and how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and love for coffee.
✨Tip Number 3
Show your personality! When you’re chatting with the interviewer, let your enthusiasm for coffee and customer service shine through. Remember, they want to see how you’ll connect with customers and be part of the team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you can keep an eye on new openings and updates directly from us at StudySmarter.
We think you need these skills to ace Cafe - Barista Costa in Birmingham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for coffee and customer service right from the start. Share any relevant experiences or stories that highlight your love for crafting great beverages and connecting with customers.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities we’re looking for in a Barista. Mention your communication skills, teamwork experience, and attention to detail to stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Costa Coffee.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WH Smith
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu, especially the different beverage options. Being able to discuss your favourite drinks and recommend items will show your passion for coffee and impress the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with what they’re looking for.
✨Team Player Attitude
Be ready to talk about your experience working in a team. Highlight how you’ve supported colleagues in a fast-paced environment, as teamwork is crucial in a café setting like Costa Coffee.
✨Show Your Enthusiasm
Let your passion for coffee and customer service shine through during the interview. A positive attitude and genuine excitement about the role can make a big difference in how you're perceived by the interviewers.