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- Tasks: Deliver exceptional customer service and maintain store standards while working in a dynamic team.
- Company: Join WHSmith, a growing brand with a rich heritage in travel retail.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive wellbeing programme.
- Other info: Flexible hours between 0430 and 2200, with great career growth opportunities.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer service and ability to work flexibly.
The predicted salary is between 11 - 12 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. Hours of work will be between 0430 and 2200 working any 5 out of 7 days per week, therefore flexibility is required.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Landside - Sales Assistant in Belfast employer: WH Smith
Contact Detail:
WH Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landside - Sales Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working various hours, highlight your availability and willingness to work different shifts. This shows you're committed to meeting the company's needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining WHSmith and being part of an amazing team.
We think you need these skills to ace Landside - Sales Assistant in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing exceptional customer service. Share any experiences where you went above and beyond for a customer, as this will resonate with our values.
Highlight Your Flexibility: Since the role requires working various hours, make sure to mention your flexibility in your application. We want to know that you're ready to adapt to our needs and can work any 5 out of 7 days.
Keep It Neat and Tidy: Just like we expect our stores to be inviting, your application should be well-organised and easy to read. Use clear headings and bullet points to make it visually appealing and straightforward for us to review.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and you can easily keep track of your application status. Plus, it’s super simple!
How to prepare for a job interview at WH Smith
✨Know the Company
Before your interview, take some time to research WHSmith and its values. Understand their commitment to exceptional customer service and how they aim to enhance every journey. This will help you align your answers with what they’re looking for.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will demonstrate your passion for creating exceptional experiences.
✨Flexibility is Key
Since the role requires working various hours, be ready to discuss your availability. Highlight your adaptability and willingness to work different shifts, as this shows you’re committed to meeting the company’s needs.
✨Team Player Attitude
WHSmith values teamwork, so be prepared to talk about how you’ve successfully worked in a team before. Share specific examples of how you supported colleagues or contributed to a positive team environment, which will show you’re a great fit for their culture.