At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards during early morning shifts.
- Company: Join WHSmith, a growing brand with a rich heritage in retail.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive wellbeing programme.
- Other info: Flexible hours with opportunities for growth in a welcoming environment.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 12 - 13 £ per hour.
THIS IS A DELIVERY VACANCY WORKING 6-10AM INC SATURDAY'S.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
6-10am Delivery Person 20hrs inc Saturday in Basildon employer: WH Smith
WHSmith is an excellent employer that values its employees by fostering a supportive and inclusive work culture. With a focus on exceptional customer service, team collaboration, and personal growth, employees enjoy benefits such as a pension scheme, paid annual leave, and exclusive discounts. Working in vibrant locations like airports and rail stations, team members are part of a dynamic environment that encourages them to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land 6-10am Delivery Person 20hrs inc Saturday in Basildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you care about making a good impression, which is key in a customer-facing role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace 6-10am Delivery Person 20hrs inc Saturday in Basildon
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see that you genuinely care about making our customers' experiences memorable!
Highlight Teamwork Skills:Make sure to mention any experience you have working in a team. We love candidates who can communicate confidently and support their colleagues, so share examples of how you've done this in the past.
Be Adaptable:In your application, emphasise your ability to adapt to different situations and meet company goals. We appreciate candidates who can think on their feet and adjust to changing circumstances.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WH Smith
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, mission, and the specific role of a Sales Assistant. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about times when you resolved issues or created a positive shopping experience, as this will demonstrate your passion for exceptional service.
✨Be Team-Oriented
WHSmith values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to support colleagues and contribute to a positive team environment. This will show that you can adapt and thrive in a collaborative setting.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during your interview. Think about how you would handle stock replenishment or maintain store standards. Practising these scenarios will help you feel more confident and ready to impress your interviewers with your problem-solving skills.
