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- Tasks: Assist customers and maintain a tidy store environment while delivering exceptional service.
- Company: TGJones is a trusted British brand with a rich heritage, now evolving under new ownership.
- Benefits: Enjoy flexible shifts, employee discounts, and a supportive work culture that values your growth.
- Why this job: Join a team that empowers you to make a difference and create lasting memories for customers.
- Qualifications: Confidence in customer interaction, teamwork skills, and attention to detail are essential.
- Other info: We celebrate diversity and welcome everyone, ensuring an inclusive workplace for all.
Sales Assistant
Working hours per week: 16 hours, working any 3 out of 7 days during the week.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:
16-18 years: £7.57
18-20: £10.03
21+: £12.25
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we\’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we\’re entering an exciting new chapter with bold ambitions to become \’Your Hub of the High Street \’.
About the role
As a Sales Assistant , you\’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you\’re working solo or with your team, you\’ll help keep the store running smoothly and looking its best. It\’s about being there for life\’s little (and big) moments. From first days at school to first birthdays, you\’ll help our customers find what they need to make lasting memories. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
About you
We\’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you\’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we\’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you\’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we\’re happy to help!
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Sales Assistant - Burgess Hill employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Burgess Hill
✨Tip Number 1
Familiarise yourself with TGJones and its heritage. Understanding the brand's history and values will help you connect with the company's mission during your interactions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from your past experiences where you provided exceptional service or resolved a customer's issue, as this will highlight your ability to create a welcoming environment.
✨Tip Number 3
Showcase your teamwork abilities. Be ready to discuss how you've collaborated with others in previous roles, as TGJones values a positive working environment and strong team dynamics.
✨Tip Number 4
Demonstrate your attention to detail. You might want to mention any experiences where you maintained high standards in your work, whether in visual merchandising or keeping a space tidy, as this aligns with the expectations for the Sales Assistant role.
We think you need these skills to ace Sales Assistant - Burgess Hill
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your commitment to creating a welcoming environment. Use specific examples from your past experiences to demonstrate your skills and dedication.
Highlight Relevant Experience: Make sure to include any previous retail or customer service experience in your CV. Emphasise your ability to work as part of a team, your attention to detail, and your confidence in interacting with customers.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for a Sales Assistant.
How to prepare for a job interview at WH Smith PLC
✨Show Your Customer Service Skills
As a Sales Assistant, you'll be expected to deliver exceptional customer service. Prepare examples of how you've helped customers in the past, whether it's resolving an issue or providing product recommendations. This will demonstrate your commitment to creating a welcoming environment.
✨Emphasise Teamwork
Collaboration is key in this role. Be ready to discuss your experiences working in teams and how you contribute to a positive working atmosphere. Highlight any instances where you've supported colleagues or worked together to achieve a common goal.
✨Demonstrate Attention to Detail
The job requires excellent attention to detail, especially in maintaining store displays and stock replenishment. Share specific examples of how you've ensured high standards in your previous roles, showcasing your pride in your work.
✨Express Your Career Ambitions
TGJones is looking for individuals who want to build a career, not just find a job. Be prepared to discuss your long-term goals and how this position aligns with your aspirations. This shows your commitment to growth within the company.