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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain store standards.
- Company: WHSmith has been a beloved high street staple for 230 years.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive wellbeing programme.
- Why this job: Join a team that values your contributions and celebrates milestones with customers.
- Qualifications: A passion for customer experience and strong communication skills are essential.
- Other info: WHSmith is committed to inclusivity and creating a welcoming environment.
The predicted salary is between 18000 - 24000 £ per year.
Sales Assistant
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:16-18 years: £7.57
18-20: £10.03
21+: £12.25
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we\’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we\’re entering an exciting new chapter with bold ambitions to become \’Your Hub of the High Street \’.
About the role
As a Sales Assistant , you\’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you\’re working solo or with your team, you\’ll help keep the store running smoothly and looking its best. It\’s about being there for life\’s little (and big) moments. From first days at school to first birthdays, you\’ll help our customers find what they need to make lasting memories. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
About you
We\’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you\’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we\’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you\’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we\’re happy to help!
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Sales Assistant employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Understanding their offerings will help you engage with customers more effectively and demonstrate your passion for providing exceptional service.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. Being confident and clear can make a significant difference in how you connect with both customers and team members.
✨Tip Number 3
Be prepared to discuss your adaptability in previous roles. WHSmith values flexibility, so sharing examples of how you've successfully adjusted to changing situations can set you apart from other candidates.
✨Tip Number 4
Demonstrate your motivation to achieve results by discussing any past experiences where you contributed to team goals or improved store standards. This will show that you're not just a team player but also someone who strives for excellence.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise any previous roles in retail or customer service, and include specific examples of how you've delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work at WHSmith. Mention why you admire the company and how you can contribute to their goals.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at WH Smith PLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with colleagues in previous jobs. Highlight any specific instances where you supported your team to achieve common goals.
✨Be Ready to Discuss Adaptability
WHSmith looks for candidates who can adapt to changing situations. Think of examples where you had to adjust your approach or strategy in response to new challenges, and be ready to share these during the interview.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Sales Assistant role and WHSmith's culture. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
