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For Companies At a Glance
- Tasks: Assist customers and maintain a tidy store environment while delivering exceptional service.
- Company: TGJones is a trusted British brand with a rich heritage, now evolving under Modella Capital.
- Benefits: Enjoy employee discounts, flexible shifts, a pension scheme, and a supportive work culture.
- Why this job: Join a team that values your ideas and offers real growth opportunities in a welcoming environment.
- Qualifications: Confidence in customer interaction, teamwork skills, and attention to detail are essential.
- Other info: We celebrate diversity and support all individuals in our inclusive workplace.
Sales Assistant
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:16-18 years: £7.57
18-20: £10.03
21+: £12.25
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we\’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we\’re entering an exciting new chapter with bold ambitions to become \’Your Hub of the High Street \’.
About the role
As a Sales Assistant , you\’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you\’re working solo or with your team, you\’ll help keep the store running smoothly and looking its best. It\’s about being there for life\’s little (and big) moments. From first days at school to first birthdays, you\’ll help our customers find what they need to make lasting memories. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
About you
We\’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you\’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we\’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you\’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know-we\’re happy to help!
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Sales Assistant employer: WH Smith PLC
Contact Detail:
WH Smith PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with TGJones' brand values and customer service philosophy. Understanding their commitment to creating a welcoming environment will help you align your approach during the interview.
✨Tip Number 2
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your teamwork skills by discussing experiences where you collaborated effectively with colleagues. Highlighting your ability to contribute to a positive working environment will resonate well with the hiring team.
✨Tip Number 4
Research common retail challenges and think about how you would handle them. Being prepared to discuss your problem-solving skills can set you apart from other candidates and show your proactive attitude.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Assistant role. Emphasise your customer service experience, teamwork abilities, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to providing excellent customer service. Mention specific examples of how you've contributed to a positive environment in previous roles.
Highlight Your Soft Skills: In your application, focus on soft skills such as communication, collaboration, and problem-solving. These are crucial for a Sales Assistant role and will demonstrate your fit for the team-oriented culture at TGJones.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at WH Smith PLC
✨Show Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Be prepared to share examples of how you've helped customers in the past, whether it's resolving an issue or providing recommendations. This will demonstrate your commitment to creating a welcoming environment.
✨Demonstrate Team Spirit
Collaboration is essential in this role. During the interview, highlight experiences where you've worked effectively with others. Discuss how you contribute to a positive team atmosphere and support your colleagues, as this aligns with the company's values.
✨Attention to Detail Matters
The job requires excellent attention to detail, especially in visual merchandising and store presentation. Be ready to discuss how you ensure high standards in your work and how you take pride in maintaining a tidy and inviting space for customers.
✨Express Your Career Ambitions
TGJones is looking for individuals who want to build a career, not just find a job. Share your long-term goals and how you see yourself growing within the company. This shows your commitment and enthusiasm for contributing to their success.
